About Mélanie
French
Native or bilingual
English
Fluent
Experience
- SNCF ConnectProduct designerE-COMMERCEJuly 2022 - Today (3 years and 11 months)Paris, FranceScoping & Trajectory:- Gathering and analyzing needs expressed by various stakeholders;- Capturing needs and opportunities based on usage, business, or technical data (qualitative/quantitative);- Scoping design features- Preparing & facilitating workshops and other UX kick-offs;- Implementing best practices & various Product Design processes (synchronization points between stakeholders, Figma templates, testing processes, etc.)Discovery & Delivery:- Ensuring the consistency of the experience offered across different channels alongside all User Experience professions (QA, tech, business, data, etc.);- Conducting and reporting on user studies (quantitative and qualitative);- Auditing existing customer journeys (UX & XP Map) to identify quick wins and areas for improvement in user experience;- Establishing good traceability of delivery and collaborations- Producing wireframes, high-fidelity mockups & interactive prototypes;- Building & maintaining a design system specific to B2G media- Guaranteeing build quality (handoff, implementation, testing, etc.)
- Hager Electro SASUX designerENERGY AND UTILITIESFebruary 2022 - June 2022 (3 months)Paris, FranceInternal tool reviewScreen UX/UI, PrototypingUX/UI redesigns for applications and dashboardsBenchmarkUser testing
- AdeorunUX/UI DesignSPORTSFebruary 2022 - February 2022 (1 month)Lacroix-Saint-Ouen, France- Complete redesign of the brand's graphic charter- Design of a new website for the company- Implementation of internal communication tools for race organizers for ecological races.
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Education
- Digital Innovation ManagerWeb School Factory2022