Mélanie Sandré

Project Management: complete client project monitoring (planning, coordination, deadlines, deliverables)

Accounting, Invoicing, and Financial Management: issuing and tracking invoices, payment reminders, cash flow monitoring

Planning and Organization: creating backward schedules, meeting deadlines, coordinating with various stakeholders

B2B Client Relations: prospecting, onboarding, support, follow-up, retention

Content Writing: writing and publishing content (blogs, newsletters, social media, etc.)

Administrative Management: drafting and monitoring procedures, document organization (filing and archiving)

Organization and coordination with multiple stakeholders

Conflict and complex situation management

Public Reception: orientation, identity checks, processing requests, etc.

I help CEOs of agencies and consulting firms escape operational chaos and focus on what truly matters: their clients, their projects, and their growth.

I handle all back-office, administrative, and client support tasks, including sales follow-up, internal processes, and reporting. Through rigorous organization and appropriate tools (dashboards, automations, Google Sheets, KPI tracking), I make operations smoother and more efficient, allowing leaders to gain time, peace of mind, and productivity.

My main responsibilities:

- Administrative and document management: file organization, follow-ups, invoice tracking, and reporting.

- Client and sales support: client relations, project monitoring, coordination, and sales action tracking.

- Organization and internal processes: workflow structuring, procedure optimization, and operational performance improvement.

- Communication and marketing: content management, support material updates, and marketing action coordination.

Thanks to my support, CEOs can fully concentrate on their strategic role, their clients, and the development of their business, while having an organized and reliable back-office.