About Mélanie
French
Native or bilingual
English
Fluent
Spanish
Fluent
Italian
Basic
Greek
Basic
Experience
- IMPLUSCustomer Service RepresentativeSPORTSOctober 2015 - December 2022 (7 years and 2 months)78520 Limay, FranceEnsures the administrative processing of client files, records and tracks orders, manages customer relations. Key player in the smooth running of the department and customer satisfaction.Manages collections and co-organizes the setup of the bonded warehouse. Writes procedures and trains the team.
- SOUDAXAdministrative and Commercial Assistant France & ExportAVIATION AND AEROSPACESeptember 2011 - September 2015 (4 years)Épône, FranceManages sales administration, promotes and ensures the smooth running of deliveries.Manages the back office of the sales function and ensures the logistical maintenance of the administrative part.Reports monthly statistics, updates the website. Responsible for the Goods Exchange Declaration
- ULTRAFLUXExport Sales Administration - CommunicationMECHANICAL ENGINEERINGMarch 2007 - September 2011 (4 years and 6 months)Customer needs analysis, price quote entry, order registration and deadline monitoring, preparation of export and shipping documents, contact with clients by email and phoneManagement and monitoring of shipments, monthly statistics, website updates, telephone reception, office supplies management.
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Education
- Higher Technician Certificate (BTS), International TradeCCI POISSYBrevet de technicien supérieur (BTS), Commerce international