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Mélanie RichardMR

Mélanie Richard

Administrative, Financial, HR Manager

€400/day
Flins-sur-Seine, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Mélanie

Free yourself from tasks that prevent you from fully achieving your professional goals!
Versatile and responsive, I learn quickly and adapt easily to your requirements. With a great capacity for listening and analysis, I can respond effectively and calmly to emergency situations. Curious, proactive, and solution-oriented, I am involved in the development of sustainable processes.
In a few words, I offer you a true partnership, a relationship of trust, and healthy collaboration.
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Fluent

  • Italian

    Basic

  • Greek

    Basic

Remote only
Primarily works remotely

Experience

  • IMPLUS
    Customer Service Representative
    SPORTS
    October 2015 - December 2022 (7 years and 2 months)
    78520 Limay, France
    Ensures the administrative processing of client files, records and tracks orders, manages customer relations. Key player in the smooth running of the department and customer satisfaction.
    Manages collections and co-organizes the setup of the bonded warehouse. Writes procedures and trains the team.
    Customer Relations Order Management Transport Customs Debt Collection Customer Invoicing Quotes and Invoicing ERP
  • SOUDAX
    Administrative and Commercial Assistant France & Export
    AVIATION AND AEROSPACE
    September 2011 - September 2015 (4 years)
    Épône, France
    Manages sales administration, promotes and ensures the smooth running of deliveries.
    Manages the back office of the sales function and ensures the logistical maintenance of the administrative part.
    Reports monthly statistics, updates the website. Responsible for the Goods Exchange Declaration
    Back Office Logistics Management Statistics Expense Reports Order Processing
  • ULTRAFLUX
    Export Sales Administration - Communication
    MECHANICAL ENGINEERING
    March 2007 - September 2011 (4 years and 6 months)
    Customer needs analysis, price quote entry, order registration and deadline monitoring, preparation of export and shipping documents, contact with clients by email and phone
    Management and monitoring of shipments, monthly statistics, website updates, telephone reception, office supplies management.
    Customs Export Physical and Telephone Reception

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Education

  • Higher Technician Certificate (BTS), International Trade
    CCI POISSY
    Brevet de technicien supérieur (BTS), Commerce international

Skill set

Categories