Freelancer profile translated to English.
Back to original languageAbout Mélanie
French
Native or bilingual
Malagasy
Fluent
Remote only
Primarily works remotely
Experience
- ADM ValueTELECONSEILLEREJanuary 2024 - January 2025 (1 year)• · Handling incoming calls• · First contact with the client, being warm and empathetic• · Handling complaints according to procedures
- Connected DREAMSTELEVENDEUSEJanuary 2023 - January 2024 (1 year)• · Presenting an offer. Convincing and closing the sale• · Ensuring customer follow-upKnowing how to identify needs and provide solutions
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Education
- COMMERCE et MARKETINGIMGAM2022COMMERCE et MARKETING