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Mélanie NetoMN

Mélanie Neto

Trainer - Consultant - Facilitator

€400/day
16 projects
Bayonne, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Mélanie

Independent trainer and consultant since 2022, specializing in the fields of commerce, customer relations, sales, and management. With 18 years of operational experience, I support all individuals in the development of professional skills through training programs adapted to the needs of companies and learners.
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Native or bilingual

  • Portuguese

    Native or bilingual

Can work on-site
Bayonne (up to 50km), Biarritz (up to 100km), Nice (up to 100km), Paris (up to 100km), Lyon (up to 100km)

Experience

  • Verdazul
    Trainer - Consultant - Facilitator in Ecology
    ENVIRONMENTAL
    September 2022 - Today (3 years and 10 months)
    Bayonne, France
    Design and facilitation of training courses for adult entrepreneurs and employees on CSR issues, ecological transition, and agroecology.
    Trainer in Agroecology - Adult Training in CFA
    Teacher in Commerce and Sales Techniques - BPREA Horticultural High School of Antibes.
    Facilitation of ecology sessions for young audiences within the framework of extracurricular and leisure activities. Temp worker
    Facilitation CSR Ecology Training E-learning
  • Eli services
    Account Manager
    LOGISTICS AND SUPPLY CHAIN
    October 2024 - May 2026 (1 year and 7 months)
    Bayonne, France
    Leading French player in consumer remote monitoring
    - Responsible for customer relations, commercial negotiation, management strategy, KPI monitoring, weekly and monthly meetings.
    - Responsible for intervening technicians: recruitment, training, onboarding to the activity, KPI monitoring, skills development / withdrawal of accreditation and end of partnership
    - Responsible for the client account's accounting management: invoicing and payments, accounting entry
    > Management of the activity of 90 field technicians / management of 2 account managers
    Doubled turnover in a year and a half
    Team Management Customer Relationship Management (CRM) KPI Skills Development Activity Management
  • Verdazul
    Master Composter
    ENVIRONMENTAL
    May 2023 - Today (3 years and 1 month)
    Bayonne, France
    Regulatory professional qualification for the operation of local composting sites, collective or institutional.
    Facilitation and Training on waste prevention and local management (PGPROX - ref ADEME)
    Management of projects and operations for the prevention and local management of biowaste.
    Composting Training Consulting Project Engineering

Reviews

5.0

Out of 12 ratings

JeremyJ

Jeremy

SFE PROD

Reviewed on 10/23/2023

JeremyJ

Jeremy

SFE PROD

Reviewed on 10/17/2023

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Education

  • BTS Négociation Relation Communication, Affaires / gestion, général
    Proforma
    2006
    BTS Négociation Relation Communication, Affaires / gestion, général
  • Certificate of Animation in Agroecology, Agroecology and sustainable agriculture
    Terre et Humanisme
    2021
    Certificat d'Animation en Agroecologie, Agroécologie et agriculture durable

Certifications

  • BTS NRC
    Proforma
    2008
    Customer Loyalty Project Management Negotiation Team Management Customer Relations Commercial Strategy Business Development Prospecting CRM Marketing
  • Trainer Facilitator
    Terre et Humanisme
    2021
    Individual Support Sense of Organization Canva Change Management Creation of Educational Materials Facilitation Ecological Transition Microsoft Office Training Instructional Design

Skill set

Categories