About Melanie
French
Native or bilingual
Experience
- LionessClosingTrainee Closer – Specializing in Client Support and Authentic ConversionCONSULTING AND AUDITSJanuary 2025 - Today (1 year and 5 months)With a certification mission, I am launching into closing with new energy and solid experience in customer relations. My goal: to help entrepreneurs and coaches convert more prospects through an authentic and impactful approach. I combine listening, persuasion, and clarity to boost your sales and create winning collaborations.
- PACIFIC ROCKExecutive Assistant – Events (Concert Hall)CULTUREApril 2014 - Today (12 years and 2 months)For 12 years, I have been coordinating cultural and music events in a concert hall. My role includes managing schedules, supervising teams, following up with artists and partners, as well as logistical and administrative organization. This immersion in the event industry has allowed me to develop great adaptability, fluid communication, and a strong sense of human relations. I have acquired solid skills in organization, project management, and customer relations, which I now bring to closing and sales support.
- IndépendantBusiness Owner – Artisan BakeryARTS AND CRAFTSJanuary 1995 - March 2007 (12 years and 2 months)For 12 years, I ran my own artisan bakery, managing the entire business: production, customer relations, loyalty programs, supplier negotiations, logistical organization, and administrative follow-up. This experience allowed me to develop a true entrepreneurial mindset, a strong sense of service, and the ability to handle unforeseen events with responsiveness. I acquired solid skills in communication, team management, and commercial relations, which I now apply to closing and client support.
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Education
- Baccalauréat G3 (Commerce)Lycée Jean Monnet - Crépy en Valois1992Ce bac préparait aux métiers de la vente, de la distribution, du marketing et de la relation client
- BTS Action commercialeInstitut Charles Quentin - Pierrefonds1996le BTS Action Commerciale donnait une formation complète en vente, marketing, gestion et communication, avec une forte dimension pratique (stages, projets).