Freelancer profile translated to English.

Description

Structure instead of chaos – Focus instead of frustration

You are looking for support with various tasks in your business? I will support you so you can concentrate on your core tasks.

My work is characterized by high reliability, good organizational skills, and a strong solution orientation. I am very goal-oriented and quickly familiarize myself with topics, so I can support you in various areas of responsibility.

My main areas are:

✔️ Organization and administrative tasks

✔️ Email and communication management

✔️ E-commerce: Customer service and shop maintenance

✔️ Data management and number preparation

Languages

German
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

Palletways Deutschland GmbH,
Customer & Member Support
LOGISTICS AND SUPPLY CHAIN
April 2015 - May 2017 (2 years and 1 month)
Homberg (Efze), Germany
Customer Service B2C & B2B
Training of sub-companies in the network
Evaluation and visualization of various KPIs
Creation of documents and training materials
Process control of sub-companies
Gemüsehof Lehmann
Head of Office Activities
December 2021 - December 2025 (4 years)
Fritzlar, Germany
Taking over the complete office organization of a nursery
Customer acquisition and customer support
Maintenance of social media channels
Creation of advertising material
Maintaining email newsletters and website
Financial overviews and evaluations in Excel
Lets Get Fit
Virtual Assistant
E-COMMERCE
March 2026 - Today (5 months)
Creation of presentations and documents
Customer support via WhatsApp, Telegram, Facebook & Instagram
Appointment coordination and general back-office activities