About Mélanie
French
Native or bilingual
English
Fluent
Experience
- EASYGYUser Documentation Writing for a CRM on NotionMay 2023 - May 2023Paris, France5-day mission:- Creation and writing of user documentation for the CRM on Notion (+15 pages)- Structuring of content with a UX/UI logic for optimal user experience- Creation of 4 tutorial videos available within Notion- Formalization of process diagrams using Mermaid on Notion
- SACEMKnowledge Management Mission - SACEM IT DepartmentFILM AND AVMarch 2023 - March 2023Paris, France👉 8-day audit to determine the best strategy for the IT department to optimize the management of product and non-product documentation, in order to accelerate the deployment of enterprise-wide agility.👉 Deployment (ongoing) of the proposed solution, aiming to restructure all IT department information and knowledge on SharePoint.
- BRIGAD SASKnowledge ManagerHUMAN RESOURCESApril 2022 - October 2022 (7 months)Paris, France📚 RESTRUCTURING THE KNOWLEDGE BASE ON NOTION (130 people):- Transition from knowledge organization by team to organization by knowledge type (fewer silos and more operational excellence)- Optimization of Notion page volume (-50%) and 0 redundancy/inconsistency- Harmonization of project management on Notion (unique template) ️- Adoption plan: game-based training using collective intelligence methods (+110 people trained, NPS 89)- Installation of a data tracking tool on Notion (+2500 views in 2 months)🛍️ ENABLEMENT:- Structuring of Sales playbooks and daily life (operational management and monitoring, one-on-one) on Notion- Organization of a Sales offsite for 50 people- Revision of the Sales challenge format (Individual & collective)
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Education
- Master 2, Business Economics and Management, specialization in Logistics, Supply Chain Management - PurchasingUniversity of Rennes I2016Master 2, Economie et Gestion des Entreprise, spécialité Logistique, Supply chain management - Achats
- Master 1 SICG, Information Systems and Management ControlIGR-IAE Rennes2015
Certifications
- Notion Essentials BadgeNotion2022