You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Mélanie ClissonMC

Mélanie Clisson

Knowledge Manager I Process Optimization

€700/day
1 project
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Mélanie

🤩 Passionate about operational excellence, productivity & knowledge management, I enjoy simplifying, harmonizing, and optimizing operating methods to gain efficiency and improve the employee experience by enabling them to find the right information at the right time and in the right place.

💥 And then my discovery of Notion, 1.5 years ago, accelerated everything. This productivity tool, which I know inside out, is truly powerful and yet often underutilized. I was able to test the tool on a personal level to organize part of my life, but also on a professional level.

Recently, I supported a fast-growing startup, Brigad, in restructuring and optimizing the Notion tool used for product management, project management, and knowledge. I enabled them to gain efficiency, exploit the tool to its full potential, and most importantly, to get employees to adopt it.

💼 I therefore offer:
- An assessment of your Knowledge Management system
- The design, implementation, and/or optimization of Notion
- The creation of a graphic identity within Notion
- Employee adoption and training
- Project management and contributor animation
- Process optimization (Onboarding, Career path, project management, business processes...)

If you want to boost your organization's operational excellence through the implementation of a knowledge management system, send me a message 💪
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 50km)

Experience

  • EASYGY
    User Documentation Writing for a CRM on Notion
    May 2023 - May 2023
    Paris, France
    5-day mission:
    - Creation and writing of user documentation for the CRM on Notion (+15 pages)
    - Structuring of content with a UX/UI logic for optimal user experience
    - Creation of 4 tutorial videos available within Notion
    - Formalization of process diagrams using Mermaid on Notion
    Structuring Notion Knowledge Management Documentation
  • SACEM
    Knowledge Management Mission - SACEM IT Department
    FILM AND AV
    March 2023 - March 2023
    Paris, France
    👉 8-day audit to determine the best strategy for the IT department to optimize the management of product and non-product documentation, in order to accelerate the deployment of enterprise-wide agility.
    👉 Deployment (ongoing) of the proposed solution, aiming to restructure all IT department information and knowledge on SharePoint.
    Knowledge Management Project Management Business Strategy
  • BRIGAD SAS
    Knowledge Manager
    HUMAN RESOURCES
    April 2022 - October 2022 (7 months)
    Paris, France
    📚 RESTRUCTURING THE KNOWLEDGE BASE ON NOTION (130 people):
    - Transition from knowledge organization by team to organization by knowledge type (fewer silos and more operational excellence)
    - Optimization of Notion page volume (-50%) and 0 redundancy/inconsistency
    - Harmonization of project management on Notion (unique template) ️
    - Adoption plan: game-based training using collective intelligence methods (+110 people trained, NPS 89)
    - Installation of a data tracking tool on Notion (+2500 views in 2 months)

    🛍️ ENABLEMENT:
    - Structuring of Sales playbooks and daily life (operational management and monitoring, one-on-one) on Notion
    - Organization of a Sales offsite for 50 people
    - Revision of the Sales challenge format (Individual & collective)
    Knowledge Management Notion Project Management Process Optimization

Reviews

5.0

Out of 1 rating

J

Julien

EASYGY

Reviewed on 5/30/2023

Mélanie was able to adapt quickly to this documentation mission within a tight schedule. Her expertise in Notion was very useful and the deliverable was of high quality. We recommend her.

Recommendations

Be the first to recommend Mélanie

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • Master 2, Business Economics and Management, specialization in Logistics, Supply Chain Management - Purchasing
    University of Rennes I
    2016
    Master 2, Economie et Gestion des Entreprise, spécialité Logistique, Supply chain management - Achats
  • Master 1 SICG, Information Systems and Management Control
    IGR-IAE Rennes
    2015

Certifications

Skill set

Categories