Freelancer profile translated to English.

Description

Human & Technical Support

Strategic support for those who want to manage better, without complicating their lives.

I support solopreneurs, trainers, and small teams in structuring their operations, automating what can be automated, and using their digital tools in a simple, clear, and adapted manner to their reality.

I work with tools like Google Sheets, ClickUp, Make, or Airtable — or any other system already in place — to create effective and easy-to-use solutions.

I combine organization, human support, and automation to create effective systems that are easy to maintain and designed according to real-world needs. Each project includes a personalized approach, accessible explanations, and a clear goal: to make sure it works, for real.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Admin Solutions MB
Automation, Digital Tools, and Training Consultant
CONSULTING AND AUDITS
January 2023 - Today (3 years and 5 months)
Montréal, Canada
Supporting self-employed individuals, coaches, and small businesses in optimizing their internal organization.

Automating tasks and creating management systems (Google Sheets, ClickUp, Airtable, Make).
Setting up accounting files, CRMs, dashboards, and custom tools.

Practical training (1:1 or group) on digital tools to save time and structure work.
Writing simple procedures, implementing tools, and supporting project management.
Spordle Inc
Account Manager – Training Specialist
EDUCATION AND E-LEARNING
January 2022 - Today (4 years and 5 months)
Boisbriand, Canada
Designing and facilitating training adapted to the company's digital tools.

Creating clear and pedagogical documentation in collaboration with the technical team.
Producing tutorials, fact sheets, and bilingual training materials.

Collaborating with teams to improve user experience through training.
Pedagogical monitoring and continuous improvement of content.
Hockey Région Laval
Director – Member Support, Governance, and Communications
SPORTS
July 2019 - April 2022 (2 years and 9 months)
Laval, Canada
Administrative support and training to affiliated organizations.

Planning and managing events and seasonal programs.
Developing internal and external communication strategies.

HR management (recruitment, evaluation, staff training).
Coordinating boards of directors and administrative follow-up.

Analyzing financial reports to optimize resources.