Freelancer profile translated to English.
Back to original languageAbout Mélanie
Freelance sales assistant: Nautical, Sports, and Creators inspired by the Ocean
With 6 years of experience in sales and customer relations in the high-end nautical sector, I support companies and creators passionate about the sea, sports, and the marine world in developing their turnover and optimizing their customer relations.
What I bring you:
- Comprehensive commercial management: prospecting, customer follow-up, reminders, quotes, invoicing.
- Personalized support to increase your visibility, develop your network, and build customer loyalty.
- Tailor-made solutions adapted to your objectives and your unique universe.
Why collaborate together?
Passionate about sports and boating, I understand the specificities of your sector. I put my rigor, creativity, and flexibility at your service to boost your sales and simplify your daily management.
Let's discuss your project!
French
Native or bilingual
English
Fluent
Can work on-site
Honfleur (up to 30km)
Experience
- Karver SystemsSALES ASSISTANTFebruary 2019 - Today (7 years and 4 months)Honfleur, FranceCommercial management: opening customer accounts, order entry and follow-up, sales tracking (dashboards)Administrative and financial management: payment entry and follow-up, overdue payment remindersMarketing and communication: benchmarking, creation of commercial materials, packaging design, newsletter management (via Sendinblue), social mediaInventory: Procedure and good inventory management (before, during, after)Customer service: after-sales service and equipment rental management
- ENGLISH FOR SUCCESSSALES ASSISTANTJanuary 2016 - January 2019 (3 years)Honfleur, FranceSale and organization of language staysCommercial management: file and payment management, satisfaction surveys, loyalty programsInvoicing and quote managementMarketing and communication: Annual marketing report writing: market research, SWOT analysis, strategic recommendations; SEO optimization
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Education
- DUT Commercial TechniquesIUT of Caen2012Markéting fondamental et stratégique; Négociation Vente Achat; Gestion comptable et financière; Gestion de projet; Stratégies de communication et médias, Techniques de communication écrite et orale. Stage 2 mois : Powderham Castle - Exeter, Devon, Royaume-Uni
- Professional License in Management and Valorization of Tourist and Cultural SitesIUT of Caen2013Marketing appliqué au tourisme et à la culture; Géographie sociale et économique du tourisme; Management de projet; Projet Tuteuré sur les JEM 2014: Mise en tourisme de l'offre équestre en Basse-Normandie. Stage 3 mois : Royal Marines Museum - Portsmouth, Hampshire, Royaume-Uni
Certifications
- Social Media MarketingHubspot2024
- Digital MarketingHubspot2024
Skill set
Categories
- Other