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Mélanie B.MB

Mélanie B.

Virtual Assistant / Debt Collection, Admin & Sales

€300/day
Nantes, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Mélanie

Mélanie – Administrative Assistant & More

Looking for a responsive and reliable administrative assistant?
I'm Mélanie, a freelance administrative assistant with several years of experience. My role is to relieve you of administrative, accounting, and sales tasks so you can focus on your core business. 💼✨

My services:

🔹 Email and schedule management
🔹 Unpaid invoice follow-up
🔹 Customer service
🔹 Accounting entry
🔹 Event and travel organization
🔹 Quote/invoice creation and tracking
🔹 Archiving and document management
🔹 Personalized administrative support 📑
🔹 Video editing

Why choose me?

✅ Organized and responsive, I adapt to your specific needs.
✅ Significant time savings for you!
✅ Flexible collaboration with no long-term commitment.
✅ A human and tailor-made approach.

For whom?

I work with artisans, therapists, content creators, and small businesses (TPE) who need support without full-time hiring. 💪

Benefits for you:

💡 More time to focus on your business
😌 Less daily stress
🤝 Reliable, responsive, and human support

I work remotely, but we can meet.
  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Assistante administrative
    Administration
    RETAIL (SMALL BUSINESS)
    May 2025 - Today (1 year and 1 month)
    Nantes, France
    As a versatile administrative assistant, I play a central role as the right-hand person for my collaborators. Able to seamlessly transition from receptionist duties to managing insurance files, or organizing company events, I ensure all administrative tasks are handled smoothly and efficiently. My goal is to enable each team member to fully concentrate on their missions, by optimizing the overall company operations.
    Email Management Administrative Management Internal Communication Event Planning Claims Management
  • Chargée de recouvrement
    Amicable Debt Collection
    BANKING AND INSURANCE
    January 2023 - May 2025 (2 years and 4 months)
    Nantes, France
    During my experience as an Amicable Debt Collection Officer, I developed a real passion for numbers and administrative management. This role allowed me to strengthen key skills such as financial analysis, accounting reconciliation, and improve my ability to analyze client files. It was a particularly enriching experience, which allowed me to discover an essential but often underestimated profession: debt collection. A field that is nevertheless crucial for the liquidity of companies and their financial health.
    Financial Analysis Negotiation Unpaid Invoice Management Amicable Debt Collection Email Management
  • L'atelier Peinture
    Decorator Painter
    January 2020 - January 2023 (3 years)
    Surface preparation for painting
    Site supervision
    Application of paint and decorative plasters
    Advising clients on the choice of colors and materials

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Education

  • Accounting Assistant
    École Des Métiers Compagnonnique
    2020
    Comptable Assistante
  • Customer and User Relations Profession
    École Pablo Neruda
    2014
    Baccalauréat Professionnel

Skill set

Categories