Melanie Arendt

I support small and medium-sized companies in reliably and structurally outsourcing commercial processes, back-office processes, and administrative tasks. My focus is on order management, returns processing, data maintenance, process documentation, and administrative project support. Through my many years of experience in the international production and sales environment, I quickly familiarize myself with existing processes and ensure clear structures, clean processes, and reliable implementation in daily business.

I am particularly strong where organization, accuracy, and process understanding are important: I assist with the processing and tracking of orders, the creation of work instructions and documentation, the maintenance of master data, and coordination between specialist departments, IT, and external partners. As an ERP key user, I also bring project experience in the functional support of system introductions, requirements management, and test management.

I work independently, am solution-oriented, and have a high standard of quality. I feel particularly comfortable in projects related to back office, business support, order processing, process optimization, ERP support, and administrative project coordination. Communication in German and English is also part of my daily work.