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Mehmet TurhanMT

Mehmet Turhan

Vodafone Specialist Consulting and Customer Service

€250/day
Waiblingen, DE
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Mehmet

Dear Sir or Madam,

With over 20 years of experience as a self-employed professional in mobile, landline, TV, cable, and DSL, I would like to apply as a freelancer for your company. During this time, I have acquired extensive knowledge in customer consulting, technical installation, troubleshooting, as well as the support and maintenance of telecommunications services.

During my many years of work, I have not only gained in-depth technical expertise in handling Vodafone products in the mobile and landline sectors, but also comprehensive experience in customer service and sales. My ability to explain complex technical issues understandably and to address individual customer needs has helped me build long-term and trusting customer relationships.

My other strengths include:

In-depth knowledge in the installation and maintenance of cable and DSL connections as well as TV services

Consulting and sales of telecommunications products and solutions

Problem-solving skills and quick response times for technical disruptions

Flexibility and self-organization to realize projects efficiently and on time

Strong communication skills, both in direct customer contact and in written communication

I am convinced that I can make a valuable contribution to your team due to my experience and expertise. As a freelancer, I am very flexible and able to take on projects in various areas of telecommunications quickly and reliably.

I would be very pleased about the opportunity to discuss your requirements and my qualifications in a personal conversation.

Sincerely,
  • German

    Native or bilingual

  • Turkish

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Telefonica DE
    As a Call Center Agent
    CONSULTING AND AUDITS
    June 2025 - Today (1 year and 2 months)
    Stuttgart, Germany
    Customer service
    Technical consulting
    Sales
    Commercial consulting
    Good knowledge and experience of o2 systems

    My other strengths include:

    In-depth knowledge in the installation and maintenance of cable and DSL connections as well as TV services

    Consulting and sales of telecommunications products and solutions

    Problem-solving skills and quick response times for technical disruptions

    Flexibility and self-organization to realize projects efficiently and on time

    Strong communication skills, both in direct customer contact and in written communication

    I am convinced that I can make a valuable contribution to your team due to my experience and expertise. As a freelancer, I am very flexible and able to take on projects in various areas of telecommunications quickly and reliably.
    Customer Approach German spoken and written Top ratings Top Quality Flexibility
  • Vodafone GmbH
    Mr.
    TELECOMMUNICATIONS
    November 2005 - Today (20 years and 9 months)
    Waiblingen, Germany
    Dear Sir or Madam,

    With over 20 years of experience as a self-employed professional in mobile, landline, TV, cable, and DSL, I would like to apply as a freelancer for your company. During this time, I have acquired extensive knowledge in customer consulting, technical installation, troubleshooting, as well as the support and maintenance of telecommunications services.

    During my many years of work, I have not only gained in-depth technical expertise in handling Vodafone products in the mobile and landline sectors, but also comprehensive experience in customer service and sales. My ability to explain complex technical issues understandably and to address individual customer needs has helped me build long-term and trusting customer relationships.

    My other strengths include:

    In-depth knowledge in the installation and maintenance of cable and DSL connections as well as TV services

    Consulting and sales of telecommunications products and solutions

    Problem-solving skills and quick response times for technical disruptions

    Flexibility and self-organization to realize projects efficiently and on time

    Strong communication skills, both in direct customer contact and in written communication

    I am convinced that I can make a valuable contribution to your team due to my experience and expertise. As a freelancer, I am very flexible and able to take on projects in various areas of telecommunications quickly and reliably.

    I would be very pleased about the opportunity to discuss your requirements and my qualifications in a personal conversation.

    Sincerely,

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