Freelancer profile translated to English.

Description

I have been working in digital marketing for a little over a year, first at Wix and then at TikTok Shop (ByteDance). I support brands and online stores in managing their needs: SEO, site improvement, technical support, logistics monitoring, and customer satisfaction...

Responsive, rigorous, and accustomed to handling a large volume of requests, I adapt to your company's tools (CRM, helpdesk, e-commerce platforms) to provide smooth support, in French, English, or Spanish.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Spanish
Fluent

Workplace preferences

Remote only

Primarily works remotely

Bytedance
Customer advisor
E-COMMERCE
March 2026 - July 2026 (4 months)
Lisbon, Portugal
After-sales support for buyers and sellers on the Tik Tok Shop platform.
Communicate with logistics companies on delivery status.
Logistics E-commerce customer service
Wix
Wix digital customer advisor
June 2025 - December 2025 (6 months)
Lisbon, Portugal
Assist B2B clients in achieving their business goals and collaborate with them to identify their needs. Resolve client needs regarding website creation/modification, domains, SEO...
Marketing E-commerce SEO automation
BocoBoco
Communication and marketing coordinator
November 2023 - April 2024 (5 months)
Montreal, QC, Canada
Manage projects (CRM) and establish partnerships. Communicate on social networks and the website.
SEO Email marketing