Freelancer profile translated to English.

Description

I design and implement robust, automated, and compliant business processes, at the heart of complex information systems — primarily in the banking and financial sector.

For over 15 years, I have been supporting organizations worldwide with:

- the digitalization of critical journeys (KYC, onboarding, credit, claims, customer relations),

- large-scale BPM orchestration (Bonita, BPMN, APIs, DMS),

- intelligent automation (RPA, OCR, generative AI integrated into processes),

performance and reliability of platforms (architecture, supervision, tuning).

My approach is pragmatic:

👉 start from the ground,

👉 understand business and regulatory constraints,

👉 deliver solutions that work in production, not just on a slide.

In parallel, I regularly speak and train (webinars, schools, companies) on BPM, automation, and applied AI topics — in French and English.

🎯 What drives me:

making AI and automation work for the teams, not the other way around.

💬 Interested in discussing process digitalization, AI in existing IS, or large-scale BPM challenges?

Let's talk.

Industry field of expertise

Languages

French
Native or bilingual
Arabic
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Lyon (up to 50km)

BNI Madagascar
Lead BPM Architect
BANKING AND INSURANCE
April 2025 - Today (1 year and 2 months)
Tananarive, Madagascar
Defined the BPM architecture and led the migration of the Bonita platform from version
2023.6 to 2024.3, ensuring performance, stability, and backward compatibility across
critical banking workflows.
Designed and developed end-to-end BPM applications for:
❖ International wire transfers
❖ Individual and Corporate KYC processes
❖ Instant credit origination and decisioning
Implemented an RPA orchestrator to automate and secure data integration with the Core
Banking System Sopra Amplitude, enabling reliable system-to-system automation and reducing manual processing.
Provided technical leadership to a multidisciplinary delivery team (2 frontend developers, 2 backend developers, 1 RPA developer), and managed release cycles using Agile SCRUM methodology, ensuring predictable delivery and production readiness.
BPMN Leadership and Team Management Process Optimization Business Process Design RPA
Mutavie
Senior BPM Expert
BANKING AND INSURANCE
April 2024 - April 2025 (1 year)
Niort, France
Authored General Technical Designs (GTD) and reviewed detailed functional
specifications, acting as a key guarantor of functional and technical consistency around the Cockpit platform (claims management, multi-request handling, complex cash flow scenarios).

Contributed to process design and BPM architecture, including asynchronous
integrations, server sizing, and performance monitoring of the Itesoft Streamline
platform, in close collaboration with enterprise architects and software vendors.

Provided cross-functional support to business, operations, and data teams:
validation of user stories, data extraction and KPI definition (AML/CFT indicators, uncashed checks, operational anomalies), guidance on code quality, production readiness, and operational robustness.

Drove BPM best practices and methodology adoption, acting as a trusted expert and reference for both business stakeholders and IT teams, ensuring long-term consistency, scalability, and maintainability of business processes.
BPMN Tech Lead Process Optimization Business Process Design Itesoft
BNI
Lead BPM Architect
BANKING AND INSURANCE
November 2023 - April 2024 (5 months)
Tananarive, Madagascar
Definition of the BPM architecture for the redesign of the bank's individual customer onboarding process:
❖ Implementation of the Bonita platform (servers, databases, configuration, and security)
❖ Integration with the BNI information system (DMS, Active Directory, Core Banking, SMTP)
❖ Project team management (two developers and one business analyst)
❖ Monitoring of developments and release plans
❖ Project delivery using Agile methodology (SCRUM)
BPMN Business Process Design Leadership and Team Management Bonita Integration