About Mehddy
- I take care of your IT environment from A to Z: IT equipment, O365, AD/AAD, MDM, user support — you gain peace of mind and productivity
- I intervene quickly, remotely or onsite, with clear SLAs and regular reporting
- Bonus: my Digital Marketing expertise (SEO, Google Ads, WordPress, social media) allows you to generate new clients without changing providers
French
Native or bilingual
English
Fluent
Spanish
Conversational
Experience
- Bystronic Deutschland GmbHOutsourced IT ManagerRAW MATERIALS INDUSTRYJuly 2019 - February 2026 (6 years and 7 months)Les Ulis, France
- Complete management of an industrial subsidiary's IT system: workstations, mobiles, servers, peripherals (50+ devices managed)
- Administration of Windows/O365 environments, AD accounts, licenses, and access rights
- Level 1/2 user support — rapid remote & onsite interventions respecting SLAs
- Deployment and standardization of workstations according to group standards (documented procedures)
- Technical interface with the group's international IT teams (multi-site coordination)
- Monthly IT performance reporting and strategic recommendations for IT system optimization
Result: measurable reduction in incidents thanks to the implementation of structured preventive maintenance - AKERA DéveloppementIT supporter & Community managerREAL ESTATEJanuary 2022 - Today (4 years and 5 months)Suresnes, France
IT Support:
- Deployment and configuration of Windows/O365 workstations for employees
- Level 1/2 Support: incident diagnosis and resolution, maintaining user productivity
- Management and optimization of IT equipment (PCs, mobiles, Android/iOS peripherals)
- Access administration via MDM Intunes (IAM, MFA)
Digital Marketing & Web:
- Creation, maintenance & migration of WordPress websites — SEO and performance optimization
- Management of social media and Google Ads campaigns (SEA) → qualified traffic acquisition
- Contribution to client acquisition through digital channels (SEO, SEA, social media)
- Creation of social media pages & accounts + content optimization
- Implementation of digital actions to support & develop business activity
- Creation, management & optimization of social media accounts
- TAITAI - Web Writer & DeveloperTECHJanuary 2019 - January 2022 (3 years)Les Ulis, France
- User IT support and incident resolution to maintain team productivity
- Deployment and migration of workstations in various client environments
- System and network administration for public structures (town halls, local authorities)
- Wifirst network interventions: installation, configuration, and maintenance of infrastructures
- Participation in IT equipment reorganization and relocation projects
- Writing SEO-optimized web content + creation & maintenance of WordPress websites
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Education
- TOEIC2015TOEIC
- career certificate Certified Community Manager META Google AdsGooglecareer certificate Community manager certifié META Google ads