Mégane Rinn

Training of participants (managers and employees) on various topics: sales, customer relations, customer service, handling of high-end clients… Audit of the company's situation, difficulties and areas for improvement Creation and implementation of adapted strategies Training of participants (managers and employees) on various topics: sales, customer relations, customer service, handling of high-end clients… Coaching of teams: skills development, training for a dedicated role, organization, conflict management Coaching of business leaders: mindset, structuring, decision-making, taking a step back, personal/professional goals, time/task optimization, revenue development, budgets, financing… Support on the customer journey and company image Improving the level of service quality, benefits Quality audit of hotel establishments Management of auditors: planning, reporting, training Conflict management in prospecting, presentation, administrative negotiation, invoicing, relationship follow-up