Freelancer profile translated to English.

Description

With over 10 years of combined experience,I am anOffice Manager & Virtual Assistant,specializing in **customer relations**, **administrative management**, and **team training**.

I supportSMEs**, **freelancers**, and **liberal professionsbystructuringtheirprocesses**, creating their **materials**, and **optimizingtheir **organization**.

My interventions cover three complementary areas:

-Customer Relations and Commercial Support:Call and email management, customer follow-up and loyalty, active prospecting.

-Office Management and Administrative Management:quotes, orders, reminders, organization, planning, dashboards, and activity monitoring.

-Creation of Training and Documentary Materials:manuals and pedagogical materials, processes, creation of documents and visuals. Possibility of operational training on the delivered materials.

**Primarily working remotely**, with occasional travel possible.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Aix-en-Provence (up to 50km)

CDD. Irisolaris.
Sales Administration Assistant
ENERGY AND UTILITIES
April 2025 - July 2025 (3 months)
Cournon-d'Auvergne, France
Creation and development of an independent activity; administrative management, customer relations, and project organization. Structuring a business creation project, defining the service offering and positioning, implementing the first administrative processes, occasional interim missions, qualifying prospects, managing asynchronous flows, controlling and recording files. Administrative management within the framework of a business creation. Online ad posting, customer reception, relations with various service providers.
Sense of Organization Administrative Assistance Interpersonal Skills Customer Relationship Management (CRM)
Switch Racing Brignoles.
Administrative
AUTOMOBILE
December 2024 - January 2025 (1 month)
Brignoles, France
Administrative management within the framework of a business creation, implementation of the first administrative processes, management, reception, and filing of hiring-related documents, selection and recommendation of a CRM, structuring of work tools and methods, implementation of activity forecasts.
Customer Relationship Management (CRM) Office Management Organizational Consulting Microsoft Office Hubspot
Prestige Motor Club
Office Manager. Administrative Management
AUTOMOBILE
May 2024 - November 2024 (6 months)
83170 Brignoles, France
Administrative management, structuring of administrative processes, posting ads on various platforms, customer reception and commercial approach, structuring of work tools and methods, relations with various service providers (solicitation, appointment scheduling, activity monitoring).
Office Management Administrative Assistance Customer Relations Rigor and Organization Persuasiveness