Freelancer profile translated to English.
Back to original languageAbout Medhavi
Based in Paris, I am a Salesforce architect and expert in Salesforce implementation with over 12 years of experience. I specialize in the design, architecture definition, and implementation of Salesforce.
My expertise lies in various Salesforce CRM implementations such as Sales Cloud, Service Cloud, Financial Service Cloud, and Community Cloud, as well as integration with internal and external systems.
Sectors worked in: Banking, insurance, manufacturing, public services, luxury
I have supported the implementation of CRM tools, from the scoping phase to deployment. In addition, I have successfully led technical and functional workshops with clients to gather and analyze requirements.
I have also worked with stakeholders to formulate Salesforce strategies, including uni vs multi-org strategy, backup strategy with Ownbackup, and implementation of the GDPR strategy for Sales Cloud.
Culturally, I have experience working with different nationalities in different countries, including in French and English.
English
Native or bilingual
French
Fluent
Remote only
Primarily works remotely
Experience
- HiltiSalesforce ArchitectCHEMICALSeptember 2021 - December 2022 (1 year and 4 months)Paris, France•Collaborated with management to formulate strategies around Salesforce (single vs multi-org, data backup strategy with Ownbackup...).•Integrated the solution with internal tools and implemented POCs with ISVs.•Implemented the MVP deployment strategy, user management, and data migration strategy•Implemented the GDPR strategy for Salescloud.•Designed a secure and scalable architecture.
- AccentureSalesforce ArchitectCONSULTING AND AUDITSApril 2019 - June 2021 (2 years and 2 months)Paris, France•Led workshops with the CIO to design and present the target architecture of the solution.•Managed a technical team of 7 people (5 offshore and 2 in Paris).•Responsible for deployments, analyzing requirements, prioritizing tasks, and assessing risks and issues in accordance with budgets on multiclouds.•Integrated Salesforce with internal and external solutions (middleware, asynchronous/synchronous, and Rest/Soap).•Ensured the implementation of best practices and security protocols.•Collaborated and delivered with various teams on the project using the Agile framework.•Participated in RFP responses: definition of architecture, integrations, and workload estimates.Cloud implemented: Service Cloud, Financial Service Cloud, CPQ
- DXC TechnologyTechno Functional ConsultantCONSULTING AND AUDITSOctober 2016 - March 2019 (2 years and 6 months)Paris, France•Designed, configured, developed, integrated, tested, and deployed cloud solutions.•Defined and managed IT architectures and implemented integration-based solutions.•Implemented an ISV Appinium application and integrated it with the community cloud using Lightning components.•Led technical and functional workshops with the client for requirements gathering and analysis.•Identified transformation paths and defined the implementation strategy.Cloud implemented: Sales Cloud, Community Cloud
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Education
- Masters (M2), Management of Information SystemsEPITA, France2017
- (BAC+4), Electronic and Communication EngineeringBVCOE, Guru Gobind Singh Indraprastha University, Delhi, India2010
Certifications
- Salesforce Application ArchitectSalesforce2020