Freelancer profile translated to English.
Back to original languageAbout Malek
SI Project Manager Infrastructure, Production & Telecom — 10+ years in Banking, Insurance & Transport
I manage complex SI projects in large accounts: Cloud migrations (Azure, AWS), Unified Communications (Teams Phone), compliance (DORA, PCI-DSS) and large-scale change management.
My areas of intervention:
🔹 Infrastructure & production: deployment, migrations, environment build
🔹 Cloud & DevOps: Azure, AWS, Azure DevOps, CI/CD
🔹 Telecom & UC: VoIP, Microsoft Teams Phone, SBC, SIP
🔹 Security & compliance: pentests, PCI-DSS, DORA, DR/BCP
🔹 IAM: Active Directory, provisioning, onboarding/offboarding
🔹 Project estimation: IFPUG method (Function Points)
Sectors: Insurance, Social Protection, Banking, Transport, Industry.
Certifications: ITIL · Scrum Master · Developer background
📍 Île-de-France · Open to opportunities
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km)
Experience
- GENERALI FRANCESI Project Manager Infrastructure & ProductionBANKING AND INSURANCESeptember 2022 - April 2026 (3 years and 7 months)Saint-Denis, FranceManagement of infrastructure and application production projects for the Compliance (AML/CFT - Anti-Money Laundering and Counter-Terrorist Financing) and Corporate (Human Resources, Treasury, Collections) areas.Cross-functional management & coordination
- Management of approximately 100 deployments (MEP) per year, from requirement qualification to technical acceptance and production go-live
- Single point of contact between development teams (application E.M.) and transverse technical teams: DBA, Network, Security, Operations, Scheduling, Linux / Windows Server, Storage
- Facilitation of project review committees (COPIL, COPROJ, COARCH for planning, risk, and dependency management)
- Reporting and communication to business and IT stakeholders
Application deployment & DevOps- Deployment of application packages via Azure DevOps, IBM DataStage and $Universe
- Management of major and minor application version upgrades
- Coordination of qualification, pre-production, and production phases
Infrastructure build- Design and implementation of complete environments: virtual machines (VM), databases, network flows, firewall rules, API Gateway
- Inter-data center migrations and planned interventions during non-business hours
- Decommissioning of obsolete infrastructure and optimization of the existing park
Security, compliance & resilience- Contribution to regulatory compliance projects DORA (Digital Operational Resilience Act) and PCI-DSS (Payment Card Industry Data Security Standard)
- Management of security remediation and vulnerability management
- Participation in Disaster Recovery (DR) exercises and Business Continuity Planning (BCP)
- Strengthening the resilience of critical infrastructure and applications
Technical environment: Azure DevOps, DataStage, $Universe, VMware, Linux, Windows Server, ServiceNow, Active Directory, Clarity, Splunk - Malakoff Médéric HumanisSI Project Manager Infrastructure & TelecomNovember 2018 - October 2021 (2 years and 11 months)Île-de-France, FranceTelecom & Unified Communications Migration — 14,000 users
- Management of the group's telephony migration: move from Alcatel to unified VoIP on Microsoft Teams
- Deployment of Teams softphone to the entire group
- Change of group operator and number portability (SDA)
- Installation and configuration of SBCs (Session Border Controllers)
- Decommissioning of T0 / T2 access
- QoS configuration and SIP trunk dimensioning
- Removal of physical devices from all sites
Directory reliability & Teams deployment automation- Data reliability: harmonization, de-duplication, quality improvement
- Integration with HR onboarding / offboarding process: automated provisioning and deactivation
- Definition of Voice Policies: call rules, dial plans, user profiles
- Directory convergence across the group
Change management & user support- Development of the change management plan for the Teams migration (14,000 users)
- Writing guides and conducting training sessions
- Video and self-learning pedagogical materials
- Internal communication and support throughout the deployment
Application management — 50+ deployments / year- Coordination of technical teams for version upgrades, CI/CD deployments, on-premise/cloud
- Cloud migrations to Microsoft Azure and Amazon Web Services (AWS)
- Scoping, Kick-Off, Steering Committee, Project Committee, budget and schedule management, change creation and monitoring
Security, compliance & incident management- Management of certificates and authorizations (AD, bastion, privileged accounts)
- Coordination of inter-zone firewall rule openings
- Management of penetration tests (pentests) before deployment: cybersecurity scoping, audit follow-up and remediation
- Security remediation post-PCI-DSS audits
Teams Phone, VoIP, SBC, SIP trunk, QoS, Azure DevOps, DataStage, Azure, AWS, Active Directory, SSL/TLS, bastion, firewall, PCI-DSS, NQI,Orchestra - SNCFQuality Consultant - Function PointNovember 2016 - October 2018 (1 year and 11 months)95120 Ermont, FranceManagement of SI projects, from scoping to deployment, in coordination with development, infrastructure, network, and security teams. Project estimation using the IFPUG method and digitalization of project management methods.Project Management & OversightManagement of SI projects throughout their lifecycle: scoping, design, development, testing, deployment
- Monitoring of schedules, workloads, and performance indicators (KPIs)
- Supervision of test, integration, and production environments
- Implementation of best practices for Change Management according to ITIL frameworks
- Analysis of technical impacts and support for teams during deployments and version upgrades
- Reporting to technical management and facilitation of project committees (COPROJ / COPIL)
Project Estimation — Function Point Method (IFPUG)- Estimation and costing of SI projects using the IFPUG (International Function Point Users Group) Function Point method
- Project costing, balance costing, and effort conversion (PF → man-days)
- 60+ projects estimated · 100,000 man-days estimated · 35,000 Function Points counted
- Promotion and marketing of the estimation service to internal clients (business and IT departments)
- Consulting for project managers on improving the reliability of their estimates
Digitalization & automation of project management methods- Design and development of an internal application POC (Proof of Concept) using Microsoft PowerApps
- Development and publication of about ten VBA macros (Excel, Word) to automate recurring project management tasks
- Contribution to the modernization of PMO tools and team productivity
Environment: IFPUG, Function Points, ITIL, Change Management, Microsoft PowerApps, VBA Excel/Word, railway / large public sector environment.
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Education
- Master 2 Information Systems Management, Computer EngineeringUniversité Paris 1 Panthéon-Sorbonne2015Master 2 Management des Systèmes d'information, Ingénierie informatique
- Master 2 - IT Methods Applied to Business Management (MIAGE) Apprenticeship, Computer Science / ManagementUniversité Paris 1 Panthéon-Sorbonne2015Master 2 - Méthodes Informatiques Appliquées à la Gestion des Entreprises en apprentissage (MIAGE), Informatique / Gestion