About Mcmillan
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Experience
- AI & Technology Growth Partners / CompassTRIFounder & Programme DirectorDIGITAL AND ITJuly 2025 - Today (1 year)London, United KingdomFounded executive advisory practice focused on AI-enabled transformation strategy; built and shipped CompassTRI, a proprietary AI-powered programme readiness and portfolio governance platform in active use with advisory clients
- ITV Plc — FTSE 250Programme Director (Contract)PRESS AND MEDIANovember 2024 - July 2025 (8 months)London, United KingdomLed programme foundations, mobilisation, pilot delivery, and phased enterprise rollout planning for ITV's group-wide £8M digital transformation programme, integrating Ironclad CLM with Oracle Fusion ERP and Salesforce CRM across legal, commercial, procurement, and technology functions. A FTSE 250 enterprise programme delivered in partnership with Big Four consultancies.– Directed the complete Pilot delivery lifecycle from discovery and mobilisation through foundations, TOM design, configuration, testing, deployment, hypercare and BAU transition validating the end-to-end delivery methodology and establishing the blueprint for international rollout.– Owned the Master Programme Plan and RAID, including the governance framework: SteerCo, Design Authority, and programme-level reporting. Improved delivery predictability from 70% to 95% while holding cost variance below 5%.– Led a cross-functional delivery organisation of 50+ across UK and EU, coordinating concurrent workstreams across platform configuration, data migration, process redesign and AI-enabled workflow design.– Contributed to Wave 1 planning and international deployment feasibility, including multi-country engagement assessment across UK, EU, and US establishing the foundation for the programme's international wave rollout structure.– Operated at ExCo level throughout, providing programme status, risk escalation and strategic decision support to C-Suite and SLT level stakeholders.£8M programme · Global users · 50-person delivery org · <5% cost variance
- Eradigm ConsultingDirector of Operations & People ServicesCONSULTING AND AUDITSNovember 2022 - November 2024 (2 years)London, United KingdomExecutive function director with full ownership of technology programme delivery, business operations, vendor management and people services at a management consulting firm serving Fortune 500 life sciences clients including AstraZeneca, Pfizer and Novartis across the UK, US and Switzerland.- Led implementation of core internal platforms including PSA (Kantata), procurement technology (SAP Ariba and Coupa) and HRIS (BambooHR), building the operational backbone for a scaling consultancy; the integrated infrastructure standardised client onboarding, improved delivery consistency and drove revenue optimisation across three geographies, achieving 95%+ technology adoption across all systems.- Designed and executed an operational efficiency framework underpinning a 20% annual EBITDA growth; built a scalable operating model aligned across delivery, data, product and commercial functions across the UK, US and Switzerland.- Acted as executive point of accountability for programme status, client onboarding relationships and escalations; introduced governance and delivery standards that raised consistency and predictability across a complex, multi-client portfolio.20% annual EBITDA growth · 95%+ technology adoption · FT500 client enablement (AstraZeneca, Pfizer, Novartis) · UK, US, Switzerland
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Education
- MBANottingham Business School2020MBA
- M&A CertificateImperial College London2024M&A Certificate