Freelancer profile translated to English.

Description

Operational right-hand person with solid experience in agency management. I combine administrative rigor (treasury, inventory, data) and performance management to structure your growth and free up your time.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Baobab
PROJECT REFERENT
BANKING AND INSURANCE
September 2025 - Today (9 months)
Subject matter expert, identifies functional gaps, validates deliverables, and trainer for the new solution.
Baobab
CUSTOMER RELATIONSHIP MANAGERS SUPERVISOR
BANKING AND INSURANCE
October 2019 - September 2025 (5 years and 11 months)
Coached, motivated, and supported the teams under my supervision to achieve objectives,
Ensured the quality of customer data entry in the IS,
Supervised compliance with operational procedures,
Promoted the marketing of offers
Agency Administrative Assistant to manage supplies and consumables inventory, manage agency cash flow, manage petty cash expenses, small purchases, and agency accounting.