About Mbolahasina
French
Fluent
English
Basic
Spanish
Basic
Malagasy
Native or bilingual
Experience
- Assistante VirtuelleVirtual AssistantHEALTH AND WELLNESSOctober 2025 - Today (8 months)Tananarive, MadagascarOrganizational management: Agenda, mail, files, and documents, client databaseProcesses and back-office: appointment booking and management, invoice and reminder follow-upCustomer service tasks
- MK IMPORT EXPORTManagerJanuary 2021 - June 2025 (4 years and 5 months)Tananarive, MadagascarAdministrative management: Preparation of documents (Commercial invoices, Packing List, Certificate of Origin…)Coordination with forwarders and carriersCustomer service: Management of international client orders, follow-up of commercial contracts, dispute management
- ARTICACommercial Management ManagerJanuary 2007 - January 2021 (14 years)Tananarive, MadagascarWebsite management and updatingOrder planning and follow-upProspect database creation and updatingCustomer loyalty (regular follow-up, recurring offers)
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Education
- Master's in ManagementUniversity of Antananarivo2000Maitrise en Gestion
- BaccalaureateESCA Antanimena1996Baccalauréat