Freelancer profile translated to English.
Back to original languageAbout Mazen
AMOA and Data / Digital Project Manager, I support companies in the digitalization of their business processes and the automation of their data processing.
With 4 years of experience in banking and industrial environments (BNP Paribas, Volkswagen Financial Services, GALEC - E.Leclerc), I am involved in the entire project cycle: scoping and requirements gathering, specification writing, backlog management, testing management, and change management.
Specifically, I can help you to:
• Manage your digital and data projects using Agile methodologies (Scrum, SAFe)
• Digitize your customer journeys and business processes (CRM, contracts, workflows)
• Automate your data processing with Dataiku, Python, and SQL, and reduce your processing times from several days to a few minutes
• Build your dashboards and analyses (Power BI, Business Objects)
• Act as a liaison between your business teams, IT, and your service providers
As an engineer graduated from ESIEA (major in AI & Data Science), I combine functional vision and technical skills to deliver reliable and concrete solutions.
Typical deliverables: scoping and specifications, prioritized backlog, automated data pipelines, dashboards, testing and change management plans.
Let's talk about your project!
French
Native or bilingual
English
Native or bilingual
Arabic
Conversational
Can work on-site
Paris (up to 50km)
Experience
- Volkswagen Financial ServicesDigitalization Project Manager / Product OwnerAUTOMOBILEJanuary 2025 - June 2026 (1 year and 5 months)Ile-of-France, FranceManagement of the modernization of the VWFS customer portal within the Digital Factory: digitalization of prospect/customer journeys and harmonization of CRM tools.– Definition of the roadmap and management of the product backlog (prioritization of user stories, arbitration).– Writing specifications, coordinating development (internal IT + service providers) and managing testing.– Workarounds and optimizations that reduced the customer error rate by 15% on certain procedures (IBAN modification, vehicle return…).– Monitoring performance KPIs (API, RPA, customer journeys) and change management with local teams.Environment: Salesforce, SAP BO, Postman API, RPA, Datadog — Agile (Scrum), JIRA, Teams.
- GALEC - Groupement d'Achats E.LECLERCAMOA Consultant / Project Manager (PPO)RETAIL (LARGE RETAILERS)September 2023 - September 2024 (1 year)Paris, FranceDigitalization of supplier contracting processes around the Alice Contractualiser application (creation and electronic signature of contracts).– Development of detailed functional specifications and facilitation of business workshops.– Management of project plans, testing, and in-depth functional testing.– Coordination with Docaposte for electronic signature migration (V2 → V3).– L2/L3 Support: 30% reduction in processing time; API performance workshops (+90% speed).– Creation of SQL queries on Azure DevOps to transform and exploit data.Environment: Azure DevOps, PostgreSQL/pgAdmin, Postman API, Docaposte — Agile, JIRA, Confluence.
- BNP ParibasBusiness Data Analyst (internship)BANKING AND INSURANCESeptember 2021 - September 2023 (2 years)Île-de-France, FranceAutomation of data preparation and transformation processes within the FRESH department.– Development of automated pipelines in Dataiku, with Python/SQL layers to industrialize complex business rules.– Execution of 4 major automation projects: average saving of 7 days to 30 minutes of processing per month.– Implementation of quality controls (data validation, anomaly detection, alerts) and design of Dataiku models accessible to non-technical users.– Training of business users and presentation of dashboards to sponsors.Environment: Dataiku, Python, SQL, Power BI, Azure — Agile (SAFe), JIRA, Confluence.
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Education
- Computer Engineering DegreeESIEA2023L'ESIEA forme des ingénieurs du numérique de pointe. Durant les deux années de cycle préparatoire, j'ai acquis de solides bases en physique, mathématiques, électronique et informatique. J'ai ensuite choisi la majeure Intelligence Artificielle – Data Science pour la suite de mes études et l'obtention de mon diplôme d'ingénieur généraliste. L'école met aussi l'accent sur l'humain, à travers des enseignements ouverts qui enrichissent une formation très orientée projets.
- Baccalaureate ES (Economic and Social) — Mathematics specializationLAK (Beirut)2018Mention Bien