About May
Hi, I'm May.
I am a dedicated Virtual Assistant and Social Media Manager with a passion for helping businesses stay organized, efficient, and visible online. I provide reliable administrative support, social media management, customer service, content scheduling, and video editing assistance to help business owners focus on growing their company.
I am detail-oriented, proactive, and committed to delivering high-quality work on time. Whether it's managing daily tasks, handling customer inquiries, creating engaging social media content, or organizing business operations, I strive to provide dependable support that contributes to business success.
My skills include:
✔ Virtual Assistance
✔ Social Media Management
✔ Administrative Support
✔ Customer Support
✔ Video Editing
✔ Data Entry & Research
✔ Email & Calendar Management
✔ Content Scheduling
I am always eager to learn new tools and processes to better serve my clients. If you're looking for a trustworthy, organized, and hardworking team member, I'd be happy to help.
Let's work together and grow your business.
English
Native or bilingual
Remote only
Primarily works remotely
Experience
- ConcentrixTech & Sales RepresentativeApril 2019 - May 2023 (4 years and 1 month)As a Sales Representative at Concentrix, I assisted customers by identifying their needs, recommending suitable products and services, and driving sales while delivering excellent customer experiences. I consistently worked toward meeting sales targets and maintaining high customer satisfaction levels.
- ConectysContent Moderator (TikTok)November 2018 - March 2019 (4 months)Reviewed and moderated user-generated content on TikTok to ensure compliance with community guidelines and platform policies. Assessed videos, comments, and user accounts for potential violations, maintained high accuracy standards, and contributed to a safe and positive user experience through consistent policy enforcement and quality moderation.
- Sutherland GlobalCustomer Service Representative (Healthcare Account – Blue Cross Blue Shield)August 2018 - November 2018 (3 months)As a Customer Service Representative supporting the Blue Cross Blue Shield healthcare account, I assisted members with their health insurance inquiries, benefits, claims, and coverage information while delivering professional and empathetic customer service.
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