Freelancer profile translated to English.

Description

I specialize in effective resource management, strategic planning, and team coordination, which has resulted in reduced operational costs and increased organizational productivity. Additionally, I have experience in sales, applying a consultative approach focused on identifying client needs, optimizing commercial processes, and maximizing results.

My focus is on organization, teamwork, problem-solving, and achieving objectives, adding value by ensuring smooth operations, commercial growth, and measurable results.

Languages

Spanish
Native or bilingual
French
Basic
English
Basic

Workplace preferences

Remote only

Primarily works remotely

CLIDRIVE CAPITAL S.L.
Online High-Ticket Sales Advisor and Client Management
AUTOMOBILE
July 2025 - May 2026 (10 months)
• Responsible for managing sales from assigned leads to closing deals in the Spanish market, with an average transaction value of several thousand euros on the Workana platform. B2B2C - C2B2C sales.
• Follow-up on financing management with the responsible department for the approval of car loans.
• Efficiently used tools such as CRM, Aircall, and Respond.io for client follow-up and conversion.
Achievements:
• Reduced average closing time through efficient follow-up.
• Increased lead-to-effective sales conversion by 20%, as well as customer loyalty and generation of recurring sales by 15%.
Sales Management Organizational Skills Customer Service Telephone Support Organization and Follow-up
OPTIM S.A.
Project Management Manager
TELECOMMUNICATIONS
September 2013 - February 2025 (11 years and 5 months)
• Be the leader and liaison for the company with clients, with the main objective of satisfying their needs.
• Manage telecommunications projects from negotiation to client delivery, in order to meet the objectives defined for each project.
• Responsible for the commercialization of telecommunications services, managing the entire sales cycle from client prospecting to contract closing. B2B sales.
• Manage the liaison with clients at different stages to maintain active communication during the process.
• Lead operational and administrative staff towards the achievement of monthly assigned goals.
Sales Management Customer Service Organizational Skills Negotiation Leadership
HOTEL BARCELO MANAGUA
Cost Analyst
HOSPITALITY
July 2012 - September 2013 (1 year and 2 months)
• Analyze the cost of buying and selling food and beverages from different hotel points of sale, as well as control of staff dining.
• Control sales and price analysis at different points of sale.
• Organize and supervise captains, waiters, cashiers, and heads of food and beverage departments, creating work methodologies.
Achievements:
• Controlled inventory management and continuous review at different points of sale.
Cost Control Organization and Follow-up Customer Service Writing and Preparing Documents, Reports, and Briefings Problem Solving