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Maya FahlounMF

Maya Fahloun

Change Management / Transformation Consultant

€650/day
Toulouse, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Maya

🎯 Structure – Steer – Transform organizations to do more with less

I support projects and teams in structuring and rationalizing their processes, methods, and tools, to improve clarity, operational efficiency, and the adoption of practices over time.

Since the accelerated post-Covid digitalization, many organizations are facing increasing complexity: proliferation of tools, heterogeneous practices, loss of direction and efficiency.
👉 My role: to bring clarity, coherence, and simplicity to ways of working, to relieve teams and secure steering.

🔹 Structure: clarify practices, formalize frameworks, establish simple and useful guidelines
🔹 Steer: make processes and tools reliable for better visibility and informed decision-making
🔹 Transform: support adoption, evolve usage, and anchor changes over time

Areas of intervention:
✔️ Structuring of processes & methods (frameworks, workflows, operating model)
✔️ Rationalization and optimization of collaborative tools (Jira, Confluence, SharePoint, M365)
✔️ Onboarding, adoption, and change support to transform tools into efficiency levers
✔️ Knowledge capitalization & knowledge management (useful documentation, wikis, best practices)

🧭 Approach: pragmatic, tailor-made, and impact-oriented — to transform operational complexity into simple, concrete, and actionable solutions.

🚀 Available for transformation, structuring, or continuous improvement missions.

#Structure #Steer #Transform #OperationalTransformation #ProcessMethodsTools


#DigitalTransformation #DigitalWorkplace #KnowledgeManagement #Agile #PMO
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Conversational

Can work on-site
Toulouse (up to 50km)

Experience

  • Telespazio
    Change Management / Agile, Process, Methods & Tools
    AVIATION AND AEROSPACE
    June 2025 - Today (1 year)
    Toulouse, France
    • ● Structuring and rationalizing processes, methods, and tools to enhance operational efficiency
    • ● Jira / Confluence functional referent: needs qualification, prioritization, and coordination with technical administration
    • ● Tool usage audit: mapping of existing tools, reduction of redundancies, implementation of standards and templates
    • ● Implementation and animation of tool governance (frameworking, arbitration, evolution tracking)
    • ● Transversal coordination with the Digital Factory and users to align practices
    • ● Structuring of documentation frameworks and processes in conjunction with the Quality department
    • ● Support for adoption and change (workshops, best practices, knowledge capitalization)
    Change Management Atlassian Suite Jira/Confluence Process Optimization
  • Telespazio
    PMO / Agile Coach
    January 2025 - May 2025 (4 months)
    Spatial, Castle Donington, England, United Kingdom
    • ● Animation of workload management (Workload Plan) and coordination with projects and operational departments to steer recruitment
    • ● Consolidation of financial and performance indicators for strategic projects
    • ● Team agile coaching: adoption of methods, clarification of roles, improvement of collective functioning
    • ● Construction and formalization of a project management framework (processes, templates, best practices)
    • ● Animation of continuous improvement initiatives through participatory workshops
    • ● Optimization of Jira / Confluence usage to structure steering and capitalize knowledge
  • Siemens
    Scrum Master (SAFe) - IT
    January 2024 - December 2024 (11 months)
    Toulouse, France
    • ● Structuring and animation of SAFe ceremonies to secure planning and coordination
    • ● Animation of workshops to clarify roles, responsibilities, and collaboration methods
    • ● Support for onboarding 8 new employees and team autonomy development
    • ● Implementation and monitoring of performance indicators and action plans
    • ● Transversal coordination with scaled agile stakeholders (RTE, Scrum Masters, coaches)
    • ● Contribution to the progressive improvement of SAFe practices
    • ● Support for product release coordination

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Education

  • Master Management de l’innovation
    Université Lumière Lyon 2
    2016
  • Bachelor's Degree in Bioengineering / Master's Degree in Biotechnology
    Université Toulouse Paul Sabatier
    2015

Certifications

  • Professional Scrum Master PSM1
    Scrum.org
    2022
  • SAFe Scrum Master (SSM)
    Scaled Agile
    2022

Skill set

Categories