Freelancer profile translated to English.
Back to original languageAbout Maya
I help SMEs and freelancers automate their operational processes (documents, emails, data) using AI and no-code solutions, to reduce manual workload and ensure reliable workflows.
I focus on the upstream aspects of tools: understanding existing workflows, identifying friction points, prioritizing high-value actions, and then implementing automated solutions adapted to the operational reality.
I specifically address issues of operational overload, document management, repetitive low-value-added tasks, and lack of visibility into internal processes.
My approach is structured and results-oriented: clear diagnosis, actionable recommendations, controlled automations, and documentation understandable by the teams.
French
Native or bilingual
English
Fluent
Can work on-site
Bruxelles (up to 50km)
Experience
- OvarroElectronic Customer Service EngineerFebruary 2014 - Today (12 years and 6 months)Waterloo, BW, BelgiumResponsible for Level 4 support for integrators and partnersResponsible for French and English training on our products and applicationsUpdating documentation in French and EnglishTesting our product applications before deployment
- KLA-TencorCustomer Service EngineerJanuary 2004 - December 2013 (9 years and 11 months)Responsible for preventive and curative maintenance of machines at the client's siteResponsible for monitoring and improving the performance of the machine fleetResponsible for hardware and software updates of equipmentResponsible for calibrations and adaptations of machines to production constraintsResponsible for the daily status of the entire machine fleetInternal training related to the semiconductor field
- OrangeOperations Manager for the Sites and Easements Commission (COMSIS)April 2003 - June 2004 (1 year and 2 months)Responsible for training the different Orange France stakeholders (9 people) on the COMSIS procedure and the use of its IT applications. Participation in the acceptance and validation of technical specifications for new applications.
Recommendations
Be the first to recommend Maya
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- The Complete Cyber Security Course - Volume 1 - Hackers ExposedThe Complete Cyber Security Course - Volume 1 - Hackers Exposed
- Complete Python TrainingUdemy Alumni2021Formation Complète Python