About Max
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Experience
- CovalenOperations, Training & PMO | Operational SystemsTECHOctober 2023 - Today (2 years and 9 months)Dublin, IrelandThree roles across operations, training, and project delivery for a 2,000-person workforce. Started in content operations; expanded into building the internal systems the operation ran on.Three systems built for a 2,000-person operation:
- Change Management Platform — intake, routing, task delivery, SLA tracking, audit trail, leadership dashboards. Two modules: client request management and task management. Adopted across the operation.
- Workforce Asset Registry — transparent assignment history for 2,000+ employees. Designed around social accountability rather than access controls, open history instead of hard restrictions. Organically adopted by leadership.
- Training Records System — 100k+ records across 20 linked sheets, formula-based architecture (zero scripts). Replaced 2+ hour manual queries with instant per-employee lookup.
Built within strict enterprise platform constraints, which made the architecture the hard part.Also: scalable data architecture (Program → Project → Workflow), SLA standards, operational dashboards, and AI-assisted data preparation. - Makulatura.Online | Vtorplast.OnlineCo-founder and Executive DirectorJanuary 2015 - March 2023 (8 years and 2 months)Co-founded and scaled waste processing and secondary materials group to €3–4M annual revenue, 20+ employees. Full P&L, operations, logistics, team leadership.Core technical project: full operational cycle development + custom operations platformBuilt CRM with integrated payment processing, bank connectivity, and operator interfaces — 6-person development team, 12-month delivery, still in production 5+ years after handover.Owned full cycle: requirements definition, architecture decisions, vendor coordination, delivery, and ongoing evolution. First experience translating operational complexity into a working system at scale.
- GAP Engineering (within SFT Holding)Co-founder and Chief Operating OfficerOctober 2007 - December 2014 (7 years and 2 months)Infrastructure and construction operations scaled to $35M annual revenue, 800+ employees.Full operational leadership: delivery, logistics, procurement, team structure, P&L, cross-functional coordination.
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Education
- Master's in MathematicsCyber Security Institute of Cryptography, Communications and Computer Science2001Master's in Mathematics
- Advanced Business Analytics SpecializationUniversity of Colorado Boulder2023Advanced Business Analytics Specialization