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Max S.MS

Max S.

AI Automation Engineer | Workflow Systems & MVPs

€700/day
Dublin, IE
15+ years

Average response time: 1 hour

About Max

I build AI-enabled workflow systems and product MVPs from messy operational or product ideas to working systems in production.

My background combines 20+ years of operations leadership with hands-on technical delivery. I have scaled operations, managed teams, built internal systems, and delivered automation platforms used by real teams — not just prototypes.

What makes my work different is that I start with the operating logic first: intake, routing, ownership, status tracking, approvals, reporting, audit trail, and adoption. Then I choose the right technical layer - AI/LLM integration, workflow automation, low-code tools, or custom software - depending on what the system actually needs.

Recent systems I have built include:

• A production AI workspace application with document workflows, multi-provider LLM integration, patch-based mutation, proposal/review/apply mechanics, WebSocket updates, and 2FA.

• An internal change management platform for a 2,000-person operation, covering intake, routing, task delivery, SLA tracking, audit trail, and leadership dashboards.

• A training records system consolidating fragmented records for ~2,000 employees into a single source of truth with 100k+ records, replacing manual lookup work.

• A mobile-first AI learning SaaS MVP with document ingestion, LLM-powered flashcard generation, spaced repetition logic, Stripe, and cloud storage.

I typically help clients with:
- AI workflow systems for operations teams
- internal tools and business process automation
- LLM/API integration into existing workflows
- AI product MVPs for founders and internal teams
- system architecture, implementation, and handover

I am strongest when the problem is not just “build a feature”, but “turn this operational or product workflow into a reliable system people will actually use.”
  • English

    Native or bilingual

  • Russian

    Native or bilingual

Can work on-site
Dublin (up to 10km)

Experience

  • Covalen
    Operations, Training & PMO | Operational Systems
    TECH
    October 2023 - Today (2 years and 9 months)
    Dublin, Ireland
    Three roles across operations, training, and project delivery for a 2,000-person workforce. Started in content operations; expanded into building the internal systems the operation ran on.

    Three systems built for a 2,000-person operation:
    • Change Management Platform — intake, routing, task delivery, SLA tracking, audit trail, leadership dashboards. Two modules: client request management and task management. Adopted across the operation.
    • Workforce Asset Registry — transparent assignment history for 2,000+ employees. Designed around social accountability rather than access controls, open history instead of hard restrictions. Organically adopted by leadership.
    • Training Records System — 100k+ records across 20 linked sheets, formula-based architecture (zero scripts). Replaced 2+ hour manual queries with instant per-employee lookup.
    Built within strict enterprise platform constraints, which made the architecture the hard part.

    Also: scalable data architecture (Program → Project → Workflow), SLA standards, operational dashboards, and AI-assisted data preparation.
    Solution Architecture Data analysis Change Management Workflow Automation Operations management
  • Makulatura.Online | Vtorplast.Online
    Co-founder and Executive Director
    January 2015 - March 2023 (8 years and 2 months)
    Co-founded and scaled waste processing and secondary materials group to €3–4M annual revenue, 20+ employees. Full P&L, operations, logistics, team leadership.

    Core technical project: full operational cycle development + custom operations platform
    Built CRM with integrated payment processing, bank connectivity, and operator interfaces — 6-person development team, 12-month delivery, still in production 5+ years after handover.

    Owned full cycle: requirements definition, architecture decisions, vendor coordination, delivery, and ongoing evolution. First experience translating operational complexity into a working system at scale.
    Business analysis Data analysis Python Technical project management Solution architecture
  • GAP Engineering (within SFT Holding)
    Co-founder and Chief Operating Officer
    October 2007 - December 2014 (7 years and 2 months)
    Infrastructure and construction operations scaled to $35M annual revenue, 800+ employees.
    Full operational leadership: delivery, logistics, procurement, team structure, P&L, cross-functional coordination.
    Technical project management Business analysis Operations management

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Education

  • Master's in Mathematics
    Cyber Security Institute of Cryptography, Communications and Computer Science
    2001
    Master's in Mathematics
  • Advanced Business Analytics Specialization
    University of Colorado Boulder
    2023
    Advanced Business Analytics Specialization

Skill set

Categories