Freelancer profile translated to English.
Back to original languageAbout Max Rafael
Spanish
Native or bilingual
English
Native or bilingual
German
Fluent
Can work on-site
Berlin (up to 50km)
Experience
- Verschiedene Online-Platformen/InstitutenOnline Spanish and English TeacherAugust 2016 - Today (10 years)•• Leading personalized courses•• Analyzing and tracking student performance•• Developing curriculum materials
- SykesCustomer Service RepresentativeAugust 2020 - June 2021 (10 months)Berlin, Germany•• Answering customer inquiries and supporting them via phone and email•• Processing billing, installment plans, returns, and other payment-related inquiries
- DHLTeam LeaderMarch 2020 - July 2020 (4 months)Berlin, Germany•• Guiding and training employees in company-internal warehouse logistics•• Managing incoming and outgoing goods as well as other general warehouse activities
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Education
- Pedagogy/MajorUniversidad Pedagógica Experimental Libertador2010Pädagogik/Hauptfach