Freelancer profile translated to English.
Back to original languageAbout Maximilian
Whether it's the initial certification, a surveillance audit, or the next recertification: I make the entire process stress-free for you.
As an experienced interim manager and operations expert, I support companies in process optimization, cross-site changes, and as an external QMB for ISO 9001 audits.
My Goal:Lean processes and stable structures – without friction within the team.
What I bring to the table:
• ISO 9001:2015 Audit Preparation & Execution (DGQ Standard)
• Process Design, Analysis & Mapping (Management, Core & Support Processes)
• Cross-site Collaboration & Team Leadership
• Change Management & Business Development
• Continuous Improvement Process (CIP) & Organizational Development
In my previous roles...
...as a manager with personnel responsibility, I was in charge of innovation projects and the locally used merchandise management system (ERP). I led a team of six specialists in system management, process development, site management, and quality management (QM). Together, we drove forward cross-site audit processes and implemented concrete measures on-site.
Throughout this, one conviction always guided me: An organization unfolds its full potential when system, process, and people work hand in hand in everyday life and find common ground.
My Foundation...
...comes from my studies with a focus on business law, organizational change management, and business development. To understand practice from the ground up, I worked in various industries – from SMEs to large corporations. In my thesis "Modern Work and the Workplace of the Future," I intensively explored how modern technologies and new ways of working are changing traditional leadership.
Availability:
Flexible remote (up to 25 hrs./week) and for on-site appointments in the Lüneburg/Hamburg region.
German
Native or bilingual
English
Fluent
Can work on-site
Lüneburg (up to 50km)
Experience
- Bechtle IT Systemhaus GmbHSenior Quality Manager & Process Consultant (ISO 9001)LOGISTICS AND SUPPLY CHAINJanuary 2019 - May 2026 (7 years and 4 months)Hamburg, GermanyIn this role, I held overall operational responsibility for the maintenance, further development, and monitoring of the quality management system in accordance with ISO 9001:2015. My strategic focus was on developing the QM system from a bureaucratic certificate into a dynamic, practical management tool.
Main Responsibilities & Core Competencies:
- Auditing & Compliance:Independent preparation, coordination, and successful execution of internal and external surveillance and recertification audits according to DGQ standard.- Process Design & Optimization:Structured analysis, redesign, and complete documentation of all relevant company processes at all levels (management, core, and support processes).- Interface Management:Close exchange with internal team leads and management to seamlessly integrate documented responsibilities and process requirements into daily operations.Successes & Philosophy:Through my pragmatic approach, I succeeded in bringing processes as close as possible to operational reality. I stand for the conviction that a management system only fully unfolds its value when it actively scrutinizes existing procedures and continuously improves them, rather than merely serving as a "paper tiger" for the certificate. - Bechtle IT Systemhaus GmbHTeam Lead Process, Projects & InnovationLOGISTICS AND SUPPLY CHAINSeptember 2022 - May 2026 (3 years and 8 months)Hamburg, GermanyDisciplinary and technical leadership of a cross-site department with 6 direct reports (focus: System Management, Process Development, Site Management, and Quality Management). The role included full operational responsibility for all innovation projects as well as the locally used merchandise management system (ERP).Main Responsibilities & Core Competencies:- Leadership & Organizational Development:Leading and developing the 6-person expert team as well as managing cross-site collaboration and synchronization of decentralized teams.- System & Process Responsibility:Ensuring the ongoing operation and continuous development of the local ERP system and linking IT infrastructure with efficient workflows.- Audit & Measures Control:Strategic preparation and execution of cross-site audit processes as well as the initiation and follow-up of targeted site measures for quality and efficiency improvement.- Workshop Moderation & CIP:Conception and execution of interactive change and development workshops for managers and teams at various locations to secure the continuous improvement process (CIP).Successes & Philosophy:Under my leadership, strategic initiatives and complex changes were not only theoretically decided but translated into measurable progress and clear roadmaps through targeted workshops. I lived this role out of the deep conviction that an organization unfolds its full potential when system, process, and people find a real common denominator in daily practice.
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