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Maxime SantiMS

Maxime Santi

Account Manager | Client Project Manager - EN/FR

€520/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Maxime

Account Manager / Client Project Manager, I support brands, agencies, and large accounts in the operational management of their communication, content, and digital activation strategies. I act as the primary point of contact between clients and production teams, with a high level of demand for follow-up, coordination, deliverable quality, and smooth communication.

My role covers brief intake, needs definition, managing client feedback loops, coordinating internal teams, tracking schedules and production plans, consolidating deliverables, reporting, and presenting results. I am accustomed to working on demanding accounts with a strong expectation for rigor, responsiveness, and clarity in client relations.

I also work on AI integration and process automation challenges, assisting teams in the progressive adoption of new working methods, with a particular focus on change management, operational efficiency, and creating tangible value.

I have worked with renowned Parisian agencies such as Brainsonic, Ruche & Pollen / Braaxe, and Steve Paris, on accounts including E.Leclerc, Levi’s, Stade de France, Best Western, Pizza Cosy, Just Eat, Geoxia, Solocal, The St. Regis Venice, and the LH Forum.

Bilingual in French/English, I work in both FR and EN environments on Account Management, client coordination, operational management, and strategic follow-up missions.
  • French

    Native or bilingual

  • English

    Native or bilingual

Can work on-site
Paris (up to 20km)

Experience

  • Brainsonic
    Account Manager | AI Automation | Client Project Manager
    AGRICULTURE
    June 2024 - March 2026 (1 year and 9 months)
    Paris, France

    Account: E. Leclerc

    Operational management of a system dedicated to the E. Leclerc group at Brainsonic, with a central role in coordinating between the client and internal teams. Supervision of a team of 15 people, monitoring social media, marketing, data, and content production topics, ensuring the smooth execution of deliverables, and supporting the account daily with reliability, responsiveness, and quality of service. Redesign of certain internal processes via AI automation (workflow) to streamline operational account monitoring.
    Key Account Management Account Management AI Automation Reporting Digital Project Manager
  • Intervenant & Cours IA / Automatisation
    Schools: IIM Digital School, EEMI, Next-U, ESCEN, EDTA Sornas, EM Normandie, EFREI
    EDUCATION AND E-LEARNING
    September 2025 - May 2026 (8 months)
    Paris, France
    Lecturing at higher education and business schools on the practical applications of AI in marketing, content creation, and automation. Leading courses, workshops, and hackathons on prompting, generative formats, task automation, generative tools, and the integration of AI into business workflows.
    AI Automation Generative AI Coaching Artificial Intelligence AI Agent
  • Ruche & Pollen / Braaxe
    Account Manager | Brand & Content Accounts
    SOCIAL NETWORKS
    February 2022 - March 2024 (2 years and 1 month)
    Paris, France

    Clients: Levi's France, Stade de France, Pizza Cosy, St Regis Hotel (Marriott), Best Western.

    Management of several client accounts, acting as the interface between brands and production teams. Monitoring needs, coordinating stakeholders, managing client feedback, preparing briefs, quality control of monthly roadmaps, tracking schedules, and participating in strategic committees. Production and presentation of reports, daily client support, and management of a media budget of €78,000 via Facebook Business Manager.
    Account Management Key Account Management Reporting Client Portfolio Management Digital Project Manager

Recommendations

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+1
Léa Durand and 3 other people have recommended Maxime

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Education

  • Master of Digital Marketing
    IPAG Business School
    2017
    • Webmarketing • Outils et interface web • CRM & Data • Communication et médias • Prospective digitale • Digital economy & mobile marketing • Droit de la publicité • Brand content & non-media activities

Skill set

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