Freelancer profile translated to English.

Description

With over 20 years of IT experience, I support professionals, freelancers, and individuals in managing, optimizing, and maintaining their digital environment.

Specializing in IT assistance, systems and network administration, user support, and digital coaching, I offer reliable, fast, and tailored solutions to each client's needs.

I work on both Windows and macOS, as well as cloud and collaborative environments (Microsoft 365, Infomaniak KSuite, backups, synchronization, remote access, network configuration, security, VPN, NAS, workstation optimization, etc.).

My services include:

IT maintenance and troubleshooting

Installation and configuration of hardware and software

Network and server administration

Office suite assistance and user support

Professional email and collaborative tools management

Performance optimization and system security

Remote or on-site support

Digital advice and support for VSEs / freelancers

Rigorous, pedagogical, and responsive, I place great importance on service quality, clear communication, and customer satisfaction.

Accustomed to working autonomously, I can handle one-off assignments or regular support.

“Micro-enterprise insured for Professional Civil Liability with Hiscox France.”

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Cannes (up to 10km)

m2L-Informatique
IT Networks & Systems Maintenance
January 2010 - January 2020 (10 years)
Mandelieu-La Napoule, France
Preventive and corrective maintenance of IT equipment

Installation, configuration, and optimization of Windows and Mac workstations
On-site and remote hardware and software troubleshooting
Local network administration and network equipment management
User assistance and support
Data backup, security, and optimization
Installation of peripherals, printers, and storage solutions
Technical advice and customer support for their digital needs
Autonomous management of interventions, customer follow-up, and loyalty
Systems and Network Administration IT Project Management High Availability Administrative Assistance Versatility and Adaptability
Groupe Gerbier-Mosca
Multi-Site IT Park Administration
January 2007 - January 2010 (3 years)
Grenoble, France
Management and administration of the IT park across several group sites in Grenoble.
Administration and monitoring of multi-site IT equipment.
Maintenance of user workstations and network equipment
User technical support on-site and remotely
Installation and replacement of IT equipment
Incident management and technical interventions
Monitoring of network infrastructure and connections
Assistance in the evolution of internal IT tools
Coordination of technical needs between different sites
Systems and Network Administration Administrative Assistance High Availability Supplier Management Versatility and Adaptability
AS-T PRODUCTIONS
Founder & Manager
January 2007 - Today (19 years and 5 months)
Paris, France
Administrative and operational management of the company.
Coordination of artistic and event projects
Management of communication and digital presence
Creation of promotional and technical materials
Management of relationships with partners, artists, and service providers
Logistical organization and project monitoring
Business development and customer relationship management
Creative Project Management Communication Marketing Negotiation