Freelancer profile translated to English.
Back to original languageAbout Maxime
Versatile professional with solid experience in customer service, hospitality, and tourism. Fluent in 3 languages (French, English, Spanish) and strong customer relations orientation. Autonomous, punctual, and adaptable, with proven management skills.
French
Native or bilingual
English
Native or bilingual
Spanish
Native or bilingual
Remote only
Primarily works remotely
Experience
- FairPlay VoyagesInternational Travel AgentJanuary 2024 - January 2026 (2 years)93160 Noisy-le-Grand, France• • Creation and development of tailor-made travel projects• • Establishment of commercial proposals and customer quotes• • Booking with various providers (accommodations, transportation, activities)• • Creation and management of claims files with insurance companies• • Handling emails and receiving customer and provider calls• • File tracking via accounting software and B2B platforms• • Establishment of final programs, route sheets for managers/drivers, travel guides, and exchange vouchers• • Leading customer information meetings
- Groupe Best Mont-BlancHotel ReceptionistJanuary 2022 - January 2023 (1 year)Annecy, France• • Welcoming and assisting guests• • Handling reservations (check-in / check-out)• • Concierge services and guest assistance• • Preparing Housekeeping reports
- SAS EXH (Dress Code Paris)Hotel ReceptionistJanuary 2021 - January 2022 (1 year)Paris, France• • Welcoming and assisting guests• • Handling reservations (check-in / check-out)• • Concierge services and guest assistance• • Preparing Housekeeping reports
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Education
- Bachelor's Degree in Applied Foreign LanguagesUAPV2006Licence Langues Étrangères Appliquées
- Baccalaureate in Economic SciencesLycée Laetitia Bonaparte2004Baccalauréat Sciences Économiques