Description

My portfolio:

I’m a IT and Operations Consultant with 15+ years of experience helping organizations structure complex IT environments, improve project execution, and bring predictability to business.

I’ve worked across financial services, insurance, telecom, and the pharmaceutical industry, including projects connected to the U.S. market, leading distributed teams across Brazil, India, and the United States.

My focus is not just technology, it’s structure.

I support companies that:

Struggle with disorganized IT and project environments
Face delays, inefficiencies, and lack of visibility
Need to implement governance and scalable processes
Operate in regulated environments and require compliance readiness

What I do:

✔ IT & Operations Structuring

✔ Project Management & PMO Setup

✔ Process Optimization & Governance

✔ Healthcare & Pharma IT Support

✔ Team Organization & Performance Improvement

My approach is practical, structured, and execution-driven focused on delivering real, measurable improvements.

Industry field of expertise

Languages

Portuguese
Native or bilingual
English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

FlightForce, LLC
IT Head
September 2025 - Today (11 months)
Established a strategic partnership with Flightforce to support the structuring and optimization of IT and operational processes in complex environments.

In this collaboration, I contribute with expertise in project management, IT governance, and operational structuring, helping align technology with business objectives and improve execution efficiency.

The partnership focuses on delivering practical, scalable solutions, enhancing team performance, and ensuring more predictable and structured operations.
IT Project Management IT Strategy Business development Zoho CRM Salesforce
MW Tech Consulting
Owner
September 2022 - Today (3 years and 11 months)
IT & Operations Structuring
Project Management & PMO Setup
Process Optimization & Governance
Team Organization & Performance Improvemen
TrackTraceRX
Executive Project Manager and Head of IT
October 2022 - September 2025 (2 years and 11 months)
Leading IT and project operations in a U.S. pharmaceutical environment, working with global teams across Brazil, India, and the United States.

Key responsibilities and achievements:

1. Structured and led IT, product, and project operations
2. Designed and implemented company-wide processes and documentation standards
3. Built and trained support and technical teams
4. Managed product development and operational workflows
5. Ensured alignment with FDA compliance requirements
6. Acted as a bridge between technical teams and executive leadership