About Mauricio
French
Native or bilingual
English
Conversational
Experience
- Fitness, Keep Cool,Room ManagerAugust 2015 - October 2024 (9 years and 2 months)Éragny, FranceSupervision of all commercial activities and increase in annual turnover by 60%. Management of a team of 5 customer service agents and reduction of response time by 20%. Optimization of financial performance to ensure the profitability and development of the establishment.
- Sport 2000ManagerRETAIL (LARGE RETAILERS)August 2011 - July 2013 (1 year and 11 months)Éragny, FranceI was a Manager, I managed a team of salespeople, schedules, cash registers, KPIs, and purchases.
- Le grand cercleSalespersonRETAIL (LARGE RETAILERS)August 2006 - August 2012 (6 years)Éragny, FranceWelcoming and personalized advice to customers to best meet their needs for office supplies, school supplies, and stationery items.• Management of cash register sales and stock monitoring to ensure product availability.• Implementation of attractive displays and merchandising to enhance products in store.• Participation in supplier order management and goods reception.• Monitoring of promotions and commercial events to boost sales.• Market trend and novelty watch to inform customers.• Contribution to customer loyalty through attentive and professional service.
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Education
- BTS MUC2013BTS MUC
- BAC Pro Commerce2011BAC Pro Commerce