Freelancer profile translated to English.
Back to original languageAbout Mauricia Tianasoa
Versatile and experienced freelance assistant, with over 10 years of experience in customer support, e-commerce, SEO, and administrative management. Accustomed to working remotely with European companies, I combine organizational rigor, excellent writing skills, and a strong sense of customer service. Autonomous, reliable, and results-oriented.
German
Basic
English
Conversational
French
Fluent
Malagasy
Native or bilingual
Remote only
Primarily works remotely
Experience
- Agence de référencementSEO Project Manager AssistantFebruary 2017 - September 2025 (8 years and 7 months)• SEO optimized content writing (articles, web pages)• Implementation and monitoring of link-building campaigns• Technical on-site optimization (title tags, meta descriptions, HTML) Semantic work and keyword research.Contribution to the improvement of the positioning and visibility of client sites.
- Toralia - Bonjour-promoCustomer SupportE-COMMERCEJuly 2014 - September 2015 (1 year and 2 months)Paris, FrancePre-sales and after-sales customer service (phone & email)Multichannel customer support (email, phone, chat, social media)Order and after-sales service management on Amazon, Cdiscount, eBayLogistics management and monitoring up to deliveryInvoicing and commercial correspondence
- MGC InternationalSales Assistant / E-commerceE-COMMERCENovember 2011 - March 2014 (2 years and 4 months)Paris, FranceOrganization and optimization of transport (carrier tenders)Commercial secretarial and e-commerce after-sales service managementMarketplace management: Amazon, eBay, Priceminister, CdiscountHandling customer complaints and sales follow-upManagement of the website back-office (photos, catalogs, product ranges)Entry and monitoring of B2B and B2C orders (OpenERP, Magento)Management of invoicing, pricing, and catalogs
Reviews
F
Franck
TUTTO PARTS
Reviewed on 7/5/2022
I recommend Mauricia, very serious, thank you
Arnauld
SCI Marrou
Reviewed on 3/31/2022
Always a pleasure to work with Mauricia, who is efficient and responsive.
Mauricia Tianasoa has chosen to hide 1 review
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Education
- AES Degree programIUT Paris XII Créteil
- International Business BTSESSCA Antananarivo