About Maureen
English
Fluent
French
Native or bilingual
German
Conversational
Portuguese
Basic
Spanish
Basic
Experience
- NEW ACADEMYFounder – Development & Success ManagerEDUCATION AND E-LEARNINGFebruary 2025 - Today (1 year and 4 months)After the success of my first company, I founded NEW ACADEMY, a Training Organization dedicated to the skills of tomorrow (AI Office Suite, Languages, Soft Skills). This project marks my transition to an institutional, certifying, and highly regulated model.🎯 Strategic Steering & Regulatory Compliance:- Training Engineering & Quality: Full management of the Qualiopi standard and securing public funding processes (CPF / EDOF).- Management of Regulations & Certifications: Negotiation and monitoring of strategic partnerships with national certifiers for the registration of skills blocks in the Specific Register (RS).- Partner & Subcontractor Management: Selection and coordination of external providers (expert trainers, certifiers, IT consultants) to ensure pedagogical and operational excellence.- Digital Administrative Architecture: Implementation of an automated ecosystem for managing learner files, from registration to final certification, ensuring 100% compliance with audits.- Scalable Model & Synergies: Development of the offering (AI, Office Suite) with a vision to integrate my historical Interior Design curriculum through 3D CAD partnerships (SketchUp) to centralize expertise.
- LUM ACADEMYSales & Growth Specialist (Setting & Closing)EDUCATION AND E-LEARNINGMarch 2023 - Today (3 years and 3 months)Within this training organization, I handle the conversion of B2C prospects seeking professional retraining. My mission combines direct sales performance with administrative file security.🎯 My commercial and operational impact:Closing Performance: Generation of a consistent personal revenue between €20k and €30k per month.Retraining Consulting (B2C): Supporting individuals through active listening and strategic objection handling.Administrative Management & Compliance: Liaison with national certifiers and management of funding file compliance (CPF)."Customer Care" Follow-up: Follow-up calls during training to ensure learner satisfaction and identify any potential roadblocks.Sales Intelligence: Lead qualification and sales pipeline management via Pipedrive and GoHighLevel.
- INSTITUT PRESTIGE DESIGNFounder – Business OwnerEDUCATION AND E-LEARNINGAugust 2024 - Today (1 year and 10 months)My first entrepreneurial venture as a micro-enterprise, where I created a certified interior design training program from scratch.Now sustainable and automated, this structure allows me to dedicate my expertise to new strategic challenges.🎯 Key Achievements:- Business Performance: Generated €60K in revenue in 3 months of launch through a high-performance acquisition funnel (Meta Ads, Instagram, Google).- End-to-End Customer Success: Mastery of the entire customer lifecycle, from cold lead capture to final educational success.- Sales Architecture: Complete CRM automation and hosting on LMS (Teachizy) for a fluid and autonomous user experience.- Coaching & Support: Proactive support for learners on their pricing and post-training digital strategy.
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Education
- Master 2 Digital Marketing, Communication, and Social MediaISEG2021Formation aux métiers de la communication et du digital
- International Business DegreeESTICE2018
Certifications
- TOEIC 870Test of English for International Communication2020