Freelancer profile translated to English.

Description

Product Owner & Product Manager with over 10 years of experiencein defining and managing innovative B2B & B2C products. I have had the opportunity to work in various environments: pure players, digital agencies, scale-ups, and SaaS solutions. I have also worked for numerous sectors, ranging from retail to luxury, including hospitality & travel and food.

Certified Professional Scrum Product Owner (PSPO I)and **Professional Scrum Master (PSM I)**, I apply Scrum and SAFe methodologies daily to prioritize roadmaps, manage backlogs, and orchestrate the work of tech, design, and stakeholder teams.

My role?To build and optimize high-performing digital experiences, whether for e-commerce platforms, SaaS solutions, or UX redesigns, by adopting a data-driven and agile approach.

- Definition of medium and long-term product vision and strategy

- Product roadmap management and delivery piloting in Scrum / SAFe / Kanban mode

- Prioritization, backlog management, and new feature design

- Complete redesigns of technical stacks and UX

- Redesigns of websites, SaaS platforms, Mobile Apps, or Chrome extensions

- Product team coaching applying agile methodologies

- Development of strategic partnerships

- Customer relationship management: functional and technical scoping, strategic support

- Planning and coordination of actions with stakeholders

- Discovery management: interviews, onboarding, demos, market research, competitive analysis

My toolbox:

- Product management: Productboard, JIRA, Monday, Notion, Confluence

- UX/UI: Figma, Sketch, Zeplin

- Data Analytics: Google Analytics, AB Tasty, Contentsquare, Heap, Datastudio

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Spanish
Fluent

Workplace preferences

Can work on-site

Annecy (up to 50km), Lyon (up to 50km), Genève (up to 50km), Paris (up to 50km), Grenoble (up to 50km)

SCALEFAST
Senior Product Manager
DIGITAL AND IT
December 2021 - January 2025 (3 years and 1 month)
Lyon, France
Context:
Intervention within Air360, a B2B SaaS solution for UX Analytics that analyzes user behavior on websites and mobile applications to optimize customer experience, increase conversion rates, and improve performance.
I am building the product strategy and working on continuous improvement of the platform, optimization of our technical performance, service quality, and regulatory compliance.

Mission:
Backlog management and product roadmap prioritization using Agile (Scrum) methodology.
Piloting and continuous improvement of the platform's technical evolutions.
Writing user stories, acceptance criteria, and Definition of Done (DoD).
Coordination of business teams (IT, UX, Customer Success, etc.), stakeholders, and clients.
GDPR, CCPA, and SOC2 compliance and DPA management.
Implementation of data protection measures: MFA, pseudonymization, access limitation.
Deployment and integration of third-party solutions: A/B Test, CRM, ERP, BI, Analytics.
SLA monitoring and implementation of corrective actions to improve service quality.
Facilitation of agile ceremonies, steering committees, product demos, and co-design workshops.
User interviews, data analysis, customer feedback, competitive intelligence.

Results:
Complete redesign of the platform's UX and Chrome extension.
Technical redesign of the SDK and technical architecture in Vue.js and Node.js.
+70% additional release capacity by the product team.
+53% user satisfaction.
+48% customer retention for Club Med.
Enhanced platform security and compliance.
Improved incident management and continuous service improvement.

Clients:
Chanel, Puig, Dries Van Noten, Club Med, Accor, Air Caraïbes, Olympique Lyonnais, Crédit Agricole Immobilier.
Product management Agile methodology Scrum Agile project management website redesign Software as a Service (SaaS) User Experience (UX) Atlassian JIRA Monday Microsoft Teams Figma Scrum Master Practice of SCRUM Agile Methodology
The Oz
Senior Product Manager
E-COMMERCE
November 2018 - October 2021 (3 years)
Paris, France
Context:
Intervention within The Other Store, a digital agency specializing in the management and operation of digital platforms for retail, luxury, and beauty brands.
I managed the UX redesign and technological migration of our clients' websites while developing internal tools to manage their business.

Missions:
Technological migrations of websites on Shopify Plus, Salesforce Commerce Cloud, Magento.
Deployment of an alerting and activity monitoring system for business teams.
Backlog management and development prioritization using agile methodology (Scrum, Lean).
Planning and coordination of IT, UX/UI, Commerce, CRM, and Acquisition teams.
Integration of third-party solutions (payment, shipping, ERP, CRM) in collaboration with service providers and technical teams.
Customer relationship management, from brief to production, SLA monitoring and optimization.
Training and onboarding of teams on new technological solutions and processes.
Writing functional specifications and updating technical documentation.
Facilitation of functional, creative, and strategic meetings.

Results:

+8% to +45% increase in conversion rate for migrated sites.
-30% global loading time recorded.
Improved platform stability and reliability.
Reduced average incident resolution time.
+50% time saved in analysis and action plan definition by business teams.
Improved IT development capacity, number, and frequency of releases.

Clients:
Cyrillus, Gerard Darel, Pain de Sucre, Des Petits Hauts, Bourjois, Lemaire, Akillis, Alain Ducasse.

Technical Environment:
React, Node.js, Magento, Shopify, Salesforce CC, Jira, Monday.
Project management Web project management Agile project management Agile methodology E-commerce site creation website redesign Site migration or redesign Lean management Scrum Master
Photobox
Product Owner
SOFTWARE PUBLISHING
September 2016 - August 2018 (2 years)
Paris, France
Context:
Intervention within a Feature Team dedicated to the redesign of a key step in the Photobox e-commerce checkout funnel using React & Node.js.

Missions:
Piloting the technical redesign of the creation studio in React and Node.js.
Managing the smooth and secure transition to the new technical architecture.
Improving the user experience on desktop, mobile, app, and software.
Transitioning from a traditional project management model to a Scrum / SAFe framework.
Defining the roadmap, managing the backlog, and writing User Stories.
Coordinating strategic objectives with business and technical teams (PO, CPO, CTO).
Writing functional specifications, developing tests, and monitoring A/B tests.
Continuous improvement and performance monitoring via Google Analytics, Qlikview, and AB Tasty.
Collecting and prioritizing user needs.

Results:
Deployment of the interface across all platforms (web, app) in under 6 months.
+34% customer satisfaction (NPS) due to improved ergonomics and service stability.
+90% of technical debt eliminated, ensuring more efficient maintenance and evolution.
Strengthened collaboration between technical, design, and business teams.
Reduced development cycles and time-to-market.
Technical Environment:
React, Node.js, Jira, Confluence, Google Analytics, AB Tasty, Scrum, SAFe.
Web project management E-commerce User Experience Design Web marketing strategy Web marketing Google Analytics Traffic acquisition Product management Agile methodology SAFe