Freelancer profile translated to English.

Description

I support companies inmanaging, deploying, and securing their IT infrastructures.

Expertise in Microsoft 365, Active Directory, Intune, SCCM

User and workstation management (installation, configuration, support)
Network and system administration (Windows, monitoring tools, troubleshooting)

User support with a pedagogical and responsive approach

My goal: to guarantee youreliable and fast supportto ensure the continuity of your IT services and free up time for your teams.

Available, serious, and results-oriented, I put my know-how at the service of your IT projects, whether for support, administration, or solution deployment.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km)

HR-PAT,LA DÉFENCE 92
IT Support Apprentice
HUMAN RESOURCES
September 2022 - July 2025 (2 years and 10 months)
Courbevoie, France
User assistance and support:
Hardware and software incident resolution, ticket management via GLPI.
Installation and configuration:
Workstation deployment, application installation via SCCM and Intune.
Access and security management:
User account administration in Active Directory and Office 365.
IT equipment maintenance and monitoring:
Equipment preparation, updates, and remote support via TeamViewer.
GLPI Active Directory Microsoft Intune Incident Management Workstation
HOPITAL ROBERT
IT Technician Intern
MEDICAL
June 2022 - July 2022 (1 month)
Paris, France
Network management and monitoring:
Infrastructure monitoring with Nagios, network incident analysis and resolution.
Access security:
VLAN administration, access rights management, and security policy application.
Maintenance and configuration:
Installation and update of equipment (switches, routers, firewalls), IP address management.
Support for technical teams:
Assistance to medical and IT departments, troubleshooting connections and network equipment.
VLAN Switching Patching Incident Management Router