Freelancer profile translated to English.
Back to original languageAbout Matthieu
📢 Transformation Project Director & Interim Manager in Banking & Insurance
Officer, banker, consultant, interim manager, mediator: an atypical 30-year career forged in demanding environments, at the crossroads of operations and transformation.
Available for consulting and interim management assignments throughout France.
Expert in the financial sector (retail banking, private banking, online banking, insurance, asset management, etc.), I support organizations in their complex transformations — mergers and acquisitions, reorganizations, crisis teams, operational efficiency, IT migration — with a deep conviction: the quality of human relationships is the primary lever for collective performance.
When transformation falters, it's often a human problem as much as a technical one. That's exactly where I come in.
French
Native or bilingual
English
Fluent
German
Basic
Can work on-site
Paris (up to 50km), Lyon (up to 10km), Lille (up to 10km), Nantes (up to 10km), Le Mans (up to 10km)
Experience
- Ministère des ArméesReserve OfficerDEFENSE AND MILITARYFebruary 2026 - Today (6 months)Paris, FranceReserve Officer (Lieutenant Colonel) in the Army Inspectorate General - Land ForcesResponsible for work on mediation within the armyMediation management
- ActancesIndependent MediatorCONSULTING AND AUDITSOctober 2025 - Today (10 months)Paris, FranceIndependent Mediator, partner of the mediation firm ActancesMediation of judicial and conventional disputesConflict management training
- Société des Services Fiduciaires (2SF) - Cash ServicesInterim Manager - Fiduciary and Payment Operations DepartmentBANKING AND INSURANCEMay 2025 - October 2025 (5 months)Saint-Denis, FranceInterim Manager for the Fiduciary and Payment Operations Back OfficeSecuring the operational functioning and growth of the Operations teams during the operational launch of a BNPP - SG - Crédit Mutuel-CIC joint venture, a high-stakes project for the three groups1. Organization and HR
- Defining a forward-looking vision for the organization
- Implementing and executing the recruitment plan
- Identifying key resources to retain and promote
- Repositioning managers
- Formalizing activities (procedures, operating methods…)
2. Production and Customer Relations- Structuring the management and steering of the department
- Prioritizing activities impacting the end customers of the three banks
- Preparing and leading production meetings with client banks and service providers (cash-in-transit companies)
- Identifying change management actions to be implemented in the networks
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Education
- University Diploma in MediationInstitut de Formation à la Médiation et à la Négociation2025Pourquoi la médiation ? Tout changement, même positif, et tout conflit, même légitime, sont sources de difficultés, d’incompréhensions et souvent d’aveuglement sur nous-mêmes, sur l’autre et sur notre relation. Je ne peux pas (ou plus) m’entendre avec l’autre, et pourtant je ne peux pas ne pas m’entendre avec lui ! Quand le dialogue direct est à la fois nécessaire et difficile, le concours d’un tiers indépendant, neutre, confidentiel… et formé ! se révèle précieux. Répondre aux besoins croissants des entreprises pour trouver des solutions négociées au règlement des conflits, est la mission de l'Institut de Formation à la Négociation et la Médiation depuis 1998. L’Ifomene est aujourd'hui le leader parmi les centres de formation à la médiation et la négociation en France, avec plus de 300 médiateurs formés chaque année à Paris, et plus de 300 en Régions et à l’International.
- MS (Master of Science), Marketing and Management of Service Companiesemlyon business school2003MS (Mastère Spécialisé), Marketing et management des entreprises de services