Freelancer profile translated to English.

Description

Remote Office Manager, I support executives, SMEs, and freelancers in their day-to-day administrative management: email processing, invoicing, file tracking, document organization, and drafting.

Reliable, organized, and autonomous, I adapt to your work methods to streamline your daily administration.

✔ Comprehensive Administrative Management

Daily administrative tasks: email processing, priority organization and tracking, document management, administrative formalities, structured filing, and archiving.

✔ Invoicing, Quotes, and Client Follow-up

Creation and tracking of quotes and invoices, payment processing, administrative follow-ups, coordination with clients and service providers, end-to-end file management in compliance with procedures.

✔ Operational Organization & Coordination

Schedule planning, meeting organization, coordination of multiple stakeholders (clients, service providers, building managers, technical teams), action tracking, and deadline adherence.

✔ Management of Sensitive and Regulated Files

Experience in demanding environments (healthcare, public services, energy): processing complex administrative files, compliance checks, audit management, secure procedure tracking.

✔ Proficiency in Office and Business Tools

Excel (pivot tables, VLOOKUP), Pack Office / Google Workspace, business tools (GECO, Ingpilot, OSR, Eplan), management platforms (Doctolib), remote collaborative work.

✔ Administrative and Relational Support

Phone and email reception, managing a high volume of requests, clear and professional communication, ability to reassure and assist clients and users.

✔ Drafting and Structuring Administrative Content

Drafting professional documents, meeting minutes, internal procedures, clear and actionable administrative materials.

Languages

French
Native or bilingual
Portuguese
Conversational
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

ENEDIS
Administrative Referent / Permanent Contract
March 2024 - December 2025 (1 year and 9 months)
Site management and coordination: Identifying and contacting building managers, connecting with service providers, optimized scheduling, sending technicians for audits, managing electrical permits, tracking and extracting site data in Excel. Administration & Control: Creating invoices, managing emails (including ELAN inbox), receiving and processing audits, verifying security forms, entering and resolving GECO cases remotely, making calls for additional information. Tools: Excel (Pivot Tables, VLOOKUP), OSR, Eplan, GECO, Ingpilot, Sharing.
Outsourced Administrative Management
Cabinet dentaire des Mathurins
Administrative Manager
April 2023 - November 2023 (7 months)
Reception & Organization: Answering calls, managing emails, sorting and tracking priorities, organizing meetings and schedules, daily management of about ten patients. Administration & Follow-up: Generating invoices, sending quotes, organizing appointment slots for dental check-ups. Tools: Doctolib / Logo's / Swile.
Email Management & Organization
Grand Optical
Admin. and Sales Assistant / Fixed-Term Contract
October 2022 - January 2023 (3 months)
Champs-Élysées, Paris, France
Telephone reception
Eyewear sales
Customer refund process
Billing management
Product presentation
Invoicing and Administrative Follow-up