About Matthias
German
Native or bilingual
English
Fluent
Spanish
Basic
Italian
Basic
Experience
- Nissan Deutschland,COORDINATOR AFTERSALES CUSTOMER DATA & LOYALTY MANAGEMENTAUTOMOBILESeptember 2022 - April 2026 (3 years and 7 months)50389 Wesseling, Germany• - Optimization of Customer Data Management• - Monitoring and evaluation of dashboards and KPIs• - Management and optimization of the website and social media channels• - Digitalization of the business area• - Steering, implementation, and optimization of communication
- TÜV Rheinland Akademie,MARKETING MANAGEREDUCATION AND E-LEARNINGJune 2019 - August 2022 (3 years and 2 months)Cologne, Germany• - Management and optimization of the website including SEO/SEA• - Communication – creation, distribution/publication, optimization• - Management of agencies and other service providers• - Management and optimization of social media channels including content• - Digitalization of the business area, e.g., through the use of marketing automation, AI, chatbots, and VR applications
- Jäger + Schmitter DIALOG,INNOVATION MANAGEMENT REPRESENTATIVEDIGITAL AND ITOctober 2018 - May 2019 (7 months)Cologne, Germany• - Trend and technology scouting• - Implementation of new methods: Design Thinking, Kanban, Scrum• - Development of new target groups and business models• - Creation of reports and advising management
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Education
- Class BKlasse B
- TOP OF THE YEAR IHK, CologneIHK2017JAHRGANGSBESTER DER IHK, Köln