Matthew Desavenelle

My responsibilities included the cleanliness of workstations, briefing and service quality of the teams, monitoring orders to anticipate needs, and administrative management at the end of each service (gross/net revenue, profit margin, team working hours, etc.).

As part of the company's management team, I was responsible for customer relations and coordinating several teams. My objective was to plan technical or accommodation interventions based on client needs and manage reservations for the various accommodations on the site. I liaised with different companies to meet various demands, both in the field and administratively.

In this role, I implemented a number of processes to structure the site's activities and distribute the workload. Handling disputes, managing quotes and invoices, planning events within the campsite, and managing accommodation logistics were my priorities.

Before moving, this experience was by far the most fulfilling. I was the doctor's right-hand, managing appointment scheduling, patient file follow-ups, and travel reservations and planning. I was also responsible for cataloging and filing all of the practice's administrative documents.