Freelancer profile translated to English.
Back to original languageAbout Mattéo
As a consultant specializing in customer experience and no-code, my skills focus on two key areas: cloud and artificial intelligence (AI).
With my expertise, my goal is to transform the interactions between companies and their customers into exceptional experiences.
By integrating personalized and tailor-made AI solutions, I aim to improve the operational efficiency of companies, optimizing their processes while offering smoother, more relevant, and engaging interactions for customers.
My strategic approach combines the power of modern technologies with the potential of no-code, enabling companies to stand out in a competitive market while offering unparalleled customer experiences.
Https://webrains.fr
French
Native or bilingual
English
Native or bilingual
Remote only
Primarily works remotely
Experience
- Orange BusinessCX/UX DesignerTECHNovember 2021 - Today (4 years and 7 months)Paris, France- Design of a disruptive no-code experience in the Cloud sector- Conduct in-depth analysis of user needs and expectations for the cloud platform.- Design a clear and intuitive information architecture for the cloud platform.- Create optimized user journeys for the cloud platform, based on regular user testing.- Propose innovative and differentiating features for the cloud platform, working closely with development teams.- Develop a global design strategy for the cloud platform, aligning business objectives with user needs.- Collaborate with development teams to integrate best UX/UI practices into development processes.- Provide design recommendations for the various features of the cloud platform, based on user testing results and analysis data.- Ensure consistency of user experience across the entire cloud platform, adhering to established design standards
- Les Muses de ParisPRODUCT OWNERCIVIC AND SOCIAL ORGANIZATIONSJune 2021 - September 2022 (1 year and 3 months)Paris, France• Objective 1: UI redesign of the website• Objective 2: Development of an Mooc UX• Creation of a graphic charter, UX design• UI interface design, writing of user stories• Animation of dailies, backlog management, user story refinement
- IMC Alternance, Groupe RandstadSales EngineerSeptember 2020 - October 2021 (1 year and 1 month)Paris, France• Market research for the Macro / Micro sector, Quantitative and Qualitative• UX design of the customer experience and a marketing ecosystem• Definition of the Commercial and Marketing strategy 2021• #1 salesperson, Revenue: €500,000, 55 contracts
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Education
- Master 2 (M2), Strategy & Business InnovationIDRAC Business School2021Master 2 (M2), Strategy & Business Innovation
- Product managerOpenClassrooms2020Product manager