Freelancer profile translated to English.

Description

Hello,

As an operational assistant and customer support specialist, I help companies effectively manage their customer inquiries and daily tasks.

Serious, responsive, and organized, I quickly adapt to tools and processes to become operational in a short time.

I can assist with:

- Customer support (email, chat)

- Request management and follow-up

- User assistance

- Administrative organization and support

- I am available quickly and work remotely.

Languages

Workplace preferences

Remote only

Primarily works remotely

Expérience professionnel-Australie
Versatile Employee
May 2025 - January 2026 (8 months)
Brisbane, Australia
Versatile tasks (construction site, services, maintenance) with strong adaptability. Autonomous organization and priority management in a variable environment. Customer relations (delivery, individuals) and sense of service.
Moby dick-
Nautical Technician Agent
March 2022 - September 2024 (2 years and 6 months)
Hendaye, France
Maintenance and routine repairs of nautical vehicles and equipment. Optimization of interventions based on priorities and geographical areas. Logistics management (stocks, supply, anticipation of needs). Customer relations in a rental context: reception, explanation of instructions, and equipment handover.
Hotel Ibis-
Restaurant Employee
July 2021 - November 2021 (4 months)
Ciboure, France
Management of breakfast service according to quality standards. Customer relations adapting to customer flow and needs. Mastery of HACCP procedures and maintenance of restaurant areas. Teamwork to ensure efficiency, speed, and quality of service.