About Mathilde
French
Native or bilingual
English
Fluent
Experience
- Nostrum CareDigital Marketing / Acquisition ManagerBANKING AND INSURANCEAugust 2022 - Today (3 years and 10 months)Paris, FranceDefinition of the digital marketing strategy (acquisition/conversion/retention)+ Operational execution management of the digital marketing strategyManage:
- Define customer acquisition levers and prioritize actions.
- Find and coordinate specialist providers (Ads, SEO, data...)
- Manage digital advertising campaigns (analyze performance, arbitrate).
- Manage the setup of conversion event tracking.
- Manage ad creation (visual and video formats), brief writing, back-and-forth with graphic designers.
- Manage SEO (arbitrate and approve content to be published)
Data Analysis:- Monitor the correct reporting and reliability of KPIs
- Set up KPI dashboards for lead and customer acquisition
- Monitor and analyze advertising performance and user behavior on the website (e.g., traffic, traffic source, click-through rate, conversion rate, CPA)
- Weekly performance reporting
- Analyze the evolution of visitor/prospect/customer typologies
Operational Marketing:- Define processes and configure the Hubspot CRM (marketing automation, prospecting and lead processing workflows, KPI dashboards....).
- Optimize the user journey on the website and web app (testing and feedback)
- Contribute to improving customer marketing (onboarding, customer surveys, customer feedback)
- Copywriting (writing pre- and post-sale emails, landing pages, web pages, newsletters...)
- Test the Nostrum Care app + provide feedback to technical teams
- Manage e-reputation
- Stay updated on trends and competition
- Humour Consulting Group
On Malt
B2B Sales Strategy (Targets: Managers and Executives)ENTERTAINMENT AND LEISUREJuly 2022 - July 2022Paris, France- Audit of B2B sales strategy- Definition of an optimized sales strategy (digital and offline) to reach executives and managers.- Launch of digital sales actions (LinkedIn prospecting / automated email campaigns)- Training the client to use digital prospecting tools. - Nostrum Care
On Malt
B2C Digital Acquisition Strategy ConsultantBANKING AND INSURANCEJune 2022 - July 2022 (1 month)Paris, FranceDefine the B2C omnichannel acquisition strategy - (service sales)- Define personas for each service offering- Create a concept map of purchasing journeys and acquisition levers (online and offline)- Define acquisition, conversion, and retention processes- Set up customer acquisition forecasts- Define key indicators to determine the ROI of different levers- Break down the total marketing budget- Arbitrate and plan priority marketing tests (GANTT chart)
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Education
- Master in Commerce & ManagementESM-A Marne la Vallée2014
- Digital Marketing ProgramLive Mentor2019