Freelancer profile translated to English.
Back to original languageAbout Mathilde
French
Native or bilingual
Can work on-site
Niort (up to 40km)
Experience
- Commune de Villiers en boisTerritorial administrative assistantPUBLIC SECTORJanuary 2024 - December 2024 (11 months)Physical and telephone reception of clients, management of reservation schedules and visits. Updating the website, processing requests. Drafting quotes, invoices, and rental agreements. Use of Chorus and EBP software, monitoring of cash management and dashboards. Key management and weekend duty.
- Inter Mutuelle Assistance - IMAReception and assistance officerBANKING AND INSURANCEJune 2022 - April 2023 (10 months)Receiving and handling emergency calls.Implementing assistance services adapted to contracts.Active listening, empathy, and support for policyholders.
- Alternance Sèvre et VienneCommercial and administrative assistantJune 2016 - June 2018 (2 years)Monitoring of apprentices, drafting employment contracts and OPCO procedures. Communication with partners, social media management. Organizing trade shows, forums, and open days, implementing administrative procedures.
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Education
- Practitioner in foot reflexologyHarmonie bien-être2022Praticienne en réflexologie plantaire
- BTS SME/VSE Management AssistantASV Bessines2018BTS Assistante de gestion PME-PMI