Freelancer profile translated to English.
Back to original languageAbout Mathilde
I have over **14 years of experience in supporting companies in human and organizational development**, as a senior consultant, project manager, product owner, manager, and today as a professional coach and trainer.
I have heldproject managementpositions, acting as the interface between business units/IT and other stakeholders, with team management responsibilities (up to 10 people) and regular interactions with executive committees.
I currently work with organizations facing concrete situations:
- Relational tensions and conflicts
- Overload, complex trade-offs, loss of cooperation
- Taking on managerial roles
- Organizational transformations
- Fragile or struggling projects
My interventions are tailored to your needs:
- Training in management, non-violent communication, conflict management techniques, psychosocial risk prevention
- Individual coaching for managers, consultants, and project managers
- Team coaching and mediation to restore dialogue
- Transition management assignments when the situation requires operational intervention
My approach aims tosecure project progresswhile **caring for relationships**.
I am trained and certified by the University of Lille as a coach (DU Professional Coaching – **over 50 days of training**), and trained in transactional analysis (**over 70 days**). I am also the referent for the Life Coaching program at IAT Lille and a lecturer for the Interpersonal Communication Fundamentals program at the University of Lille.
Based inLille**, I operate in the **Hauts-de-Franceregion and in **Paris**.
My company is Qualiopi certified.
Management Consultant / Transition Management / HR Consultant / Change Manager / Change Management / Facilitator / Executive Coaching / Manager Coaching / Professional Coach
English
Fluent
Italian
Fluent
French
Native or bilingual
Can work on-site
Lille (up to 50km)
Experience
- Savana ConseilConsultant | Professional Coach | Management TrainerCONSULTING AND AUDITSJanuary 2022 - Today (4 years and 5 months)Lille, FranceTraining and support for employees and teams*Design and delivery of training programson management, psychosocial risk (RPS) and sexist/sexual violence (VSS) prevention
- **Development of soft skills in a professional context**: conflict management, non-violent communication (NVC), leadership, cooperation techniques, assertiveness...
- Client references: Saint Maclou, Univers Retail, University of Lille, Catholic University of Lille, IAE Lille, EFFICOM, Epitech...
Professional Coaching & Career Development*Support for professional transitionsand chosen or supported career moves, through skills assessment*Coaching for managersand teams in contexts of transformation, relational tension, or reorganization*Professional mediationin situations of interpersonal or collective conflict, aiming to restore dialogue and functional working relationships- Client references: Tikamoon, AGAP Formation, Univers Retail, ISEG...
- Saint MaclouProduct OwnerRETAIL (LARGE RETAILERS)April 2020 - December 2021 (1 year and 8 months)Lille, FranceContext of the assignmentJoined during the health crisis, when all Saint Maclou stores were closed and revenue had stopped, with the brand's website being purely a showcase. The challenge was to lead a digitalization in record time, launching an e-commerce site in three weeks to ensure business continuity. The mission then continued with the deployment of a V2 of the site and the acceleration of the brand's overall digitalization.Assigned tasks
- Launch and then redesign of the e-commerce site.
- Act as the interface between the marketing department, the IT department, and the development team.
- Steering the brand's digital roadmap and digitizing customer journeys.
- Deploying agility within project teams and facilitating an IT team in agile mode (10 developers + 1 scrum master)
- CarrefourEpic Owner RCURETAIL (LARGE RETAILERS)September 2019 - April 2021 (1 year and 7 months)Paris, FranceContext of the assignmentCarrefour's customer databases were fragmented and did not communicate with each other (loyalty CRM, e-commerce CRM, and ancillary CRMs). The project's objective was to unify these repositories by creating a unique customer identifier, in order to consolidate a 360° customer view and ensure reliable business usage.Assigned tasks
- Project management, steering committee facilitation / involvement of the executive committee.
- Formalize business use cases.
- Write user stories.
- Identify project dependencies and interdependencies.
- Support the launch of developments.
- Facilitate agile rituals.
- Contribute to PI Planning.
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Education
- Professional Coach DUCERH, Interpersonal SkillsUniversity of Lille2022DUCERH Coach Professionnel, Compétences en relations interpersonnelles
- Master 2, Marketing: Market Research and CommercializationInstitut d'Administration des Entreprises2012Master 2, Marketing : Etude de Marché et Commercialisation
Certifications
- SOSIE Personality Tests CertificationTalent Pearson2022
- Gestalt Awareness TrainingUniversity of Lille2022