About Mathilde
French
Native or bilingual
Experience
- NATURALIAOrganic store saleswomanJanuary 2022 - December 2023 (1 year and 11 months)Lyon, FranceOrganic & ethical store – Customer relations / advice / human valuesMain responsibilities:• Welcoming and personalized support for customers in their purchases, with a caring and committed approach• Advice on natural, ethical, and responsible products (food, health, well-being)• Highlighting products through discourse: explaining benefits, origin, brand ethics• Cash register management, restocking, and store organization• Building trust with a clientele sensitive to ecological and solidarity values
- L'Agence SolidaireDonor RecruiterJanuary 2024 - Today (2 years and 5 months)Lyon, FranceMission: To meet the general public to raise awareness of a cause, convey a strong message, and convince them to commit long-term through a monthly donation.
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Education
- Certificate in Natural Communication & Active Listening2021Certificat en Communication Naturelle & Écoute Active
- Academy of Natural Medicine